Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its reliable GDPR compliance solution and user-friendly interface. It's suitable for small businesses due to its free plan with essential features. The app integrates seamlessly with Shopify and maintains brand aesthetics through customization. The customer support team is praised for their quick and clear responses. The app's "Check your compliance" feature is also appreciated. It's particularly recommended for businesses operating within the EU to comply with GDPR laws and Google Consent V2.

June 8, 2023

Very helpful customer service. They answered immediately and were very helpful.
I would recommend their services anytime.

Kuratist
Thailand
10 months using the app
Consentmo replied June 8, 2023

Hello there and thanks for the great review! 😊 We really appreciate it! 🙏
Enjoy using our app and if you need any further assistance, you know how to get in touch! 🤘

July 13, 2023

This app provides all the necessary cookie consent functionality to comply with international privacy laws, particularly in the European Union. I was truly amazed after installing it, as it even maintains a log of consent given. You have the flexibility to customize various aspects according to your preferences, such as text and buttons. As someone who enjoys tinkering with CSS, I found it easy to make adjustments.

In case you encounter any issues, there's Zeus, a real person who is incredibly helpful and available for assistance. Furthermore, I forgot to mention that this app is available for FREE right from the start. Consentmo doesn't restrict main functionality on the free plan, unlike other apps. I highly recommend trying it out, you won't be disappointed!

Giovati
Netherlands
13 days using the app
Consentmo replied July 14, 2023

Hi there and thanks for the amazing review! 🤩 We highly appreciate it! 🙏
Enjoy using the app, and if you need any further assistance Zeus will be here for you! 🦸

August 22, 2023

Georgi's response was very quick and easy to understand. He made a lot of efforts to solve my problem and I was very moved. Thank you, Georgi!

SENA Dev Store (VDS)
United States
3 months using the app
Consentmo replied August 24, 2023

Hey there and thanks for the great review! We appreciate it a lot! 🙏
Enjoy using our app and if you need further help - Georgi will be here for you! 🧑‍💻

August 14, 2023

Great customer service and insights in this app, easy to use and fast to set up. Would definitely recommend

Nilfisk
Denmark
4 months using the app
Consentmo replied August 16, 2023

Hello there and thanks for the awesome review! 🤗 We are very happy to receive it! 🥳
Enjoy using our solution and if you need further help, you know how to reach us! 😉

Edited May 17, 2023

Updated: The customer team reached out and clarified that their emails have ended up in my spam which is the reason why I didn't see any of their responses. We connected and resolved my query in a timely manner post my initial review.

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I have reached out multiple times with my query asking for support however I have received no response from the customer service.

BROOKLYN BIHARN
United States
16 days using the app
Consentmo replied May 17, 2023

Update [18.05.2023] Hello and thank you for the updated review. Glad that everything was cleared out and that our support managed to assist you. Enjoy using our app and if you need further assistance, our support team will be here for you! 😉

Hello there, we checked on our end and your inquiries were replied to in a timely manner. Most probably they may have been marked as spam due to being sent from our ticket system. We sent another email from a personal email g.georgiev@isenselabs.com explaining the situation and attaching our previous replies.
Please check it out and go through your spam folder to see if the old emails have been received there.
We will be happy to assist you as quickly as possible. :)

October 19, 2023

Really good app and great team as well!

Luca Faloni EU
Italy
6 months using the app
Consentmo replied October 23, 2023

Hi there and thanks for the awesome review! We appreciate it a lot! 🙏

September 21, 2023

Super fast and effective help in real time. I can only recommend.

dansk.shop
Germany
About 1 month using the app
Consentmo replied September 25, 2023

Hello there and thanks for the nice words! We appreciate them a lot! 😊

October 8, 2023

Very fast response, and they checked my stores and provided support; now all is good. We are ready to go.

GIANT LOBELIA
United Kingdom
7 days using the app
Consentmo replied October 9, 2023

Hi there, this is great news! We are happy to hear that! 😊
Enjoy using the app and if there is anything else we could help with, our support will be there for you! 😉

June 30, 2023

Absolutely fantastic customer service from Georgi, helped me get the app up and running. Would recommend.

Hestan Culinary EU
United Kingdom
8 months using the app
Consentmo replied June 30, 2023

Hi there and thanks for the awesome review! 😊 We appreciate it a lot! 🫶
Enjoy using the app and if you need further assistance - Georgi will be able to help again! 😉

October 31, 2023

Great response time and customer service

FyreFlyLuxury
United States
2 months using the app
Consentmo replied November 2, 2023

Hello there and thanks for the nice review! 😊
Enjoy using our app and if needed our swift support will be there for you again! 😉