Reviews (2,065)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this GDPR compliance app for its effective simplification of compliance tasks, including a customizable cookie consent banner that integrates well with store designs. The app is user-friendly, offers robust customization options, and integrates seamlessly with Shopify, supporting features like Google Consent Mode V2 and Shopify's consent API. Merchants appreciate the automated workflows for handling customer data requests and the reliable performance in managing GDPR requirements. Exceptional customer support, particularly from team members Christos, Konstantinos, and Alex, is frequently highlighted for their responsiveness and expertise, significantly enhancing the app's value.

June 7, 2023

Great experience with Christos from customer support. He set all the parameters for us. Our store is GDPR compliant now, thank you

Popbrush
France
14 days using the app
March 2, 2023

Great app, with a lot of settings, which give you flexibility. We used it at the multilingual store with no problem. Support is wonderful!

Readmio
Czechia
14 days using the app
June 12, 2023

Super App und einwandfreier Support. Sehr zu empfehlen!!
Kümmert sich permanent und freundlich um alle Anliegen

MAHINA
Germany
13 days using the app
April 21, 2023

Great app, that does everything you need and more. Support is great also. They respond super quick and give you clear actionable advice on how to ensure your store is compliant and how to get the best acceptance rate

Mobile Lab
United Kingdom
13 days using the app
November 1, 2023

I completed the setup with support from Christos in chat. Thank you for your attention to detail.

MONSTER
Japan
12 months using the app
December 20, 2019

Easy to install and run smoothly as required! I install it in my website so visitors can know about Cookies

Spotty Shed
United Kingdom
12 days using the app
September 29, 2022

The app is looks good, but I didnt test it yet. Hope everything will be okay, support is pretty warm

Drago Jewel
United States
12 days using the app
May 10, 2022

Nikos is very helpeful and fixed a css issue on mobile. He also gave very clear indications on how to setup the plugin correctly according to the strict EEC laws

vistashoponline
Italy
12 days using the app
February 27, 2023

I recently installed the Pandectes GDPR Compliance app on my Shopify store and am highly impressed with its implementation. This app has made my life easier by providing a simple and effective way to ensure that my store is GDPR-compliant.

The cookie consent banner layout and position options allowed me to integrate it into my store's theme seamlessly.

The scripts and cookies scanner is also beneficial as it provides detailed results and curated content to help me identify any issues and make the necessary changes.

Overall, I highly recommend the Pandectes GDPR Compliance app to any Shopify store owner who wants to ensure their store complies with different data regulations. This app deserves 5 stars for its features, ease of use, and excellent customer support!

Finally, I have to give a special shoutout to Christos for providing exceptional customer support. He was very responsive to all my questions and helped me set everything up exactly how I needed it.

Select Beauty
Norway
11 days using the app
Pandectes replied September 5, 2023

Thank you immensely for your detailed and positive feedback! We're thrilled to hear that our app has been beneficial for your Shopify store and that it has simplified the GDPR compliance process for you.

We take pride in the flexibility and functionality of our app, and it's heartening to know that features like the cookie consent banner and the scripts and cookies scanner have been valuable to you. Your kind words about the seamless integration and the curated content are much appreciated.

Christos and our entire support team are dedicated to ensuring our users have the best experience possible, and it's wonderful to hear that you've felt the impact of their hard work. We'll make sure to pass on your special shoutout to Christos!

Thank you for recommending our app and for the 5-star rating. We're here to support you every step of the way, so please don't hesitate to reach out if you need any further assistance in the future.

Edited January 12, 2023

The support addressed a few issues I was having with non EUR customers being prompted with a cookie banner. I'm waiting for a separate feature to allow an "OPT OUT" rule for California customers since their cookie policies are the opposite.

Happy Endings
Canada
11 months using the app
Pandectes replied December 26, 2022

We are really sorry for the trouble and we appreciate you bringing this issue to our attention. The issue you mentioned is related either to the accuracy of the geolocation service of the app or due to the app settings during the setup process because the number of consents from the US is still low. In any case, we are already looking at it further and we will come back to you with our findings. Again thank you because your feedback is extremely valuable.

Nikos