Pandectes GDPR Compliance , 1,154 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and comprehensive GDPR and California compliance features. They value the customization options, including matching the cookie banner to their site's aesthetics. The support team, particularly Christos, is praised for their prompt and knowledgeable help. Unique features like the "Check Compliance" and detailed traffic reports are also favored. The paid plans are seen as worthwhile for their automation and compliance assurance. The app is recommended for businesses of all sizes and markets.
Refine
-
By rating
This app has certainly helped with my stores international accessibility.
The support team, in particular Christos, are always quick to respond and give suggestions where easy improvements can be made, with clear instructions on how to apply those changes. Which is great for someone like me. Thanks Christos
I completed the setup with support from Christos in chat. Thank you for your attention to detail.
Quick to reply on the chat. They helped me and got my consent banner up in running in a few minutes.
Very good experience with Christos from the customer care
Super helpful customer support 5/5. Christos really went above and beyond to help me, he was super friendly and nothing was ever a problem -just super solution oriented.
The support addressed a few issues I was having with non EUR customers being prompted with a cookie banner. I'm waiting for a separate feature to allow an "OPT OUT" rule for California customers since their cookie policies are the opposite.
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. The issue you mentioned is related either to the accuracy of the geolocation service of the app or due to the app settings during the setup process because the number of consents from the US is still low. In any case, we are already looking at it further and we will come back to you with our findings. Again thank you because your feedback is extremely valuable.
Nikos
this is the best
The app works well and support is friendly and responsive (Thanks, Christos).
I would love to see more detailed documentation for developers that makes it a little clearer what is actually happening in the code.
We're glad you like our app and our support!!! Thank you very much for your review 🙏🙏.
We will do more on what you described and we want to let you know that reviews like yours are helping us improve our app and the support we offer. So we thank you for that 🙌.
Finally, we have replied to you if you can give us more feedback on the detailed documentation :)
Christos
Pretty decent app that saved me time. Support was helpful in solving a problem with a broken image, and they recommended leaving a review, so here I am. Christos was especially helpful. Thank you so much!
The plugin seems effective and quite easy to understand and use. The customer support responded quickly to my requests.