Reviews (2,404)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying GDPR compliance, highlighting its user-friendly interface that eases setup and navigation without needing a technical or legal background. Key features like consent management, data subject request handling, and customizable cookie banners are valued, along with its seamless Shopify integration and reliable performance. The customer support is praised for its professionalism and efficiency, offering real-time help and proactive compliance ...

October 18, 2024

I use the Pixel Integration from this GDPR Tool, but yesterday suddenly in some cases the app send the wrong data trough the pixel api. After i switch to the Consense Mode V2 the issue was gone. I report the issue, but looks like they are not able to fix it..

RamenHeaven
Germany
6 months using the app
Pandectes replied October 24, 2024

Thank you, RamenHeaven, for sharing your experience. We always strive to provide the best possible support and take all reports seriously.

We'd like to clarify that our ...

August 18, 2024

Waiting for the support for like an hour, no response despite the widget showing the support is active and they will respond fast.

Odysea
Czechia
Over 1 year using the app
Pandectes replied August 19, 2024

We’re truly sorry for the inconvenience you experienced and for the delay in our response. We understand how important timely support is, and we regret not meeting your ...

March 19, 2024

Messed up my Meta ad traffic- now trying desperately to uninstall! Wished I'd known this before installing- costing me £000k's

Novomins Nutrition
United Kingdom
21 days using the app
Pandectes replied March 20, 2024

We're deeply sorry to hear about the difficulties you've encountered with your Meta ad traffic following the installation of our app. It's important to us that we clarify the ...

August 1, 2022

Free cookies banner is great. Everything else is a nightmare to setup. Wasted an hour of my time. Then said the app still needed hours of configuration or I could pay them $300. Insane.

Buddha Pants®
United States
5 days using the app
Pandectes replied August 2, 2022

Dear Rachel,

We're truly sorry for the inconvenience. You reached out to us for support and our representative responded to you after a minute. He helped you for almost one ...

September 12, 2023

Unable to translate the banner :(

Rayfence
Spain
10 minutes using the app
Pandectes replied September 14, 2023

Hello,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced.

Our app is designed to provide ...