Reviews (2,188)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this GDPR compliance app for its effective features and seamless Shopify integration. They appreciate the customizable cookie consent banner that aligns with brand aesthetics and the inclusion of Google Consent Mode V2. The app is noted for its user-friendly setup, smooth performance, and versatile support for multiple languages and integrations. Customer support is praised for being responsive and efficient, particularly through the live chat feature.

November 20, 2024

Alex on the support chat was awesome. First I needed some basic help and then he offered to help me even with the design and all. So I really do appreciate that and recommend you getting in touch with the support if you need any help, they're actually very nice to you and helpful :)

PIKASTORE S.R.O.
Czechia
Over 1 year using the app
Pandectes replied November 26, 2024

Thank you so much for your kind words!

We're thrilled to hear that Alex was able to provide the support you needed, and even went above and beyond to help with your design.

Our team is always here to assist, and we truly appreciate your recommendation.

Please feel free to reach out anytime you need further help!

December 3, 2024

We have been using Pandectes GDPR Compliance for several years and have been super happy with the ease of use. We also have a tool that helps us stay compliant with GDPR compliance. We recently got offered a compliance check and we got some great suggestions from Konstantinos to make sure we meet all the regulations. He did a great job walking us through what we can adjust and also what to improve. Amazing support and a great team at Pandectes.

Tico Coffee Roasters
United States
Over 1 year using the app
October 11, 2024

Natalie did everything she could to help me with this set up. Just few issues with server side tracking and consent but hopefully we can sort it out soon. Thank you very much or all yout time and support Natalie.

Ultra Bee Health UK
United Kingdom
Over 1 year using the app
Pandectes replied October 22, 2024

Thank you for your feedback and for highlighting Natalie’s efforts! 😊 We’re glad she could assist you with the setup. We’re committed to helping you resolve the server-side tracking and consent issues as soon as possible. If you need any further support, don’t hesitate to reach out. We’re here to ensure everything runs smoothly! 💪✨

December 6, 2024

The app is incredibly user-friendly and does an amazing job of ensuring my store meets all GDPR, CCPA, and other privacy law requirements. Setting it up was a breeze, thanks to its intuitive interface and clear instructions.

What truly sets this app apart is the outstanding customer support. I had a few customization requests, and Konstantinos went above and beyond to assist me. Not only did he provide quick and detailed responses, but he also ensured that the solutions were perfectly tailored to my store’s needs. It's rare to find this level of professionalism and dedication in app support.

If you’re serious about compliance and want peace of mind while focusing on growing your business, this app is the ultimate choice. Big thanks to Konstantinos and the team for such an amazing product and exceptional support!

SANITIS CZECH s.r.o.
Czechia
4 months using the app
September 25, 2024

Just upgraded from free to plus plan and customer service from Christos was most excellent. The live support is always available and I have not encountered any wait times at all. Would recommend this app to navigate the jungle of compliance.

Question Everything London
United Kingdom
Almost 2 years using the app
Pandectes replied October 22, 2024

Thank you so much for your kind words!!! 🙌 We’re thrilled to hear that Christos and our live support team were able to provide you with excellent service. 😊 Your recommendation means a lot to us, and we’re glad to be a reliable solution for navigating compliance. If you ever need further assistance, we’re always here to help! 💬✨

October 25, 2024

Amazing app and amazing service! A special thank you for Konstantinos, from the support team who guided us to improve our banner and setup. We are very happy with this app. It offers multiple integrations and translations. The Plus plan also supports Google Consent Mode. We definitely recommend!

Pearl Jars
Portugal
About 1 year using the app
November 22, 2024

Easy to use app with a solid free plan. Natalie was extremely helpful when I needed some advice, going on to suggest more that I had initially asked for with some great ideas

Circe
Romania
10 months using the app
October 17, 2024

I had an excellent experience with Konstantinos! He was extremely helpful, attentive, and quick to resolve my concerns. His support made the whole process smooth and stress-free. I highly recommend him and appreciate his dedication to great customer service. Keep up the fantastic work!

merinohouse
China
10 months using the app
Pandectes replied October 22, 2024

Thank you so much for your wonderful feedback! 🙏 We’re thrilled to hear that Konstantinos was able to provide you with such a positive experience and smooth process. Your recommendation and kind words mean a lot to us! We’ll keep striving to deliver the same level of excellent service. 😊✨

October 17, 2024

The app is easy to understand, set up and navigate. I don´t need to be an expert to use it. Also the support team, especially Konstantinos, are a great help. He was fast, easy to understand, patient and helped me to make the required changes. Would totally recommend!

PetTec
Germany
Over 1 year using the app
December 5, 2024

Great support provided by the team, especially Natalie. She was patient to understand our issue and she went above & beyond to make sure our store is Google consent mode and GDPR compliant.

Gear Jewellers
Ireland
Over 1 year using the app