Reviews (1,971)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for ensuring GDPR compliance, especially for EU stores. It offers extensive customization for the cookie banner, a user-friendly interface, and automated workflows for customer data requests. The app integrates well with Google Consent Mode V2, Facebook Pixel, and Klaviyo. Setup is quick and straightforward, and performance is reliable. The support team, including Christos, Konstantinos, and Alex, is praised for being responsive, knowledgeable, and providing exceptional assistance, often within minutes. Merchants value its cost-efficiency, robust features, and exceptional customer support.

September 22, 2023

tres bon service merci beaucoup

Montreal Internationnal Sports
Canada
3 days using the app
December 19, 2022

The app works well and support is friendly and responsive (Thanks, Christos).

I would love to see more detailed documentation for developers that makes it a little clearer what is actually happening in the code.

Shani Darden Skin Care
United States
3 months using the app
Pandectes replied December 20, 2022

We're glad you like our app and our support!!! Thank you very much for your review 🙏🙏.
We will do more on what you described and we want to let you know that reviews like yours are helping us improve our app and the support we offer. So we thank you for that 🙌.
Finally, we have replied to you if you can give us more feedback on the detailed documentation :)

Christos

July 25, 2023

Christos was so helpful with a few questions I had upon setup, he even gave a few tips that would make the appearance of our store a lot nicer. He took the time to specifically look at the site and make these recommendations, and could also help out on some more specific Cookies related questions.
All in all a great app, super easy to setup and the customer service I experienced with Christos was outstanding. Highly recommend!

Anita's Edit
United Kingdom
3 days using the app
October 28, 2018

Simple... Install and edit the cookie settings and you are all set. I tried installing other cookie consent apps, they had some problem like the page would have hiccups after I install or the installation would take forever. This was easy breeezy. I recommend this.

DittoBuilder
United States
3 days using the app
February 23, 2023

Very good site. The process is a little bit daunting at first but Christos was very helpful and talked me through the onboarding process.

The Locket Tree
United Kingdom
3 days using the app
Edited June 10, 2021

UPDATED: Thanks Nikos for reconnecting with us and providing assistance on the bugs encountered with reports requests. Thanks for the update on the new features to be added to the app and for your transparency on extended delay. We are waiting for final update by mid June and keep on supporting this app by maintaining our subscription as basic functionalities, installation process and text set up are great and very practical. ..................................................................................................................... Waiting for the update on: Adding a "data subject identifier" in the cookies consent report as our local law is suggesting that IP address as main identifier isn't enough // team answered positively and said they were working on having it included in the report within one month. Clarifying in CSV report when customers opt for "custom" cookie, which cookie categories did they opt-IN and which ones did they opt-out. will be super happy to update again our review as soon as we get the latest updates on these new agreed features :)

ANOTHER STORY
Thailand
3 months using the app
Pandectes replied May 24, 2021

Hello, thank you for sharing this feedback and for supporting us. We will do our best and I hope you will love our next coming release. We will keep you in the loop.

September 29, 2023

Väldigt bra support, snabbt vid installation, och de grundläggande inställningarna kunde genomföras direkt. Tack så mycket Christos för all hjälp. Kommer behöva mera support framåt och göra fler inställningar och uppdateringar och hoppas på samma support som denna gång. Tack

Very good support, quick installation, and the basic settings could be done straight away. Thank you so much Christos for all your help. Will need more support going forward and make more settings and updates and hope for the same support as this time. Thanks

Planterra Kitchen Garden
Sweden
2 days using the app
June 30, 2023

I got supported by Christos, he's very competent and friendly. Also he know what to do and is very courteous, I felt in good hands.

Aplaticc-Cards
Germany
2 days using the app
May 2, 2023

We just tried it during some days and the acceptance rate from our customers is very high. In addition I had a loading problem from social media traffic, quickly contacted Pandectes via chat, gave them access to the theme and the problem was solved within 2 minutes. This is great! Thanks again

Naturholz-Geschenk
Switzerland
2 days using the app
January 7, 2022

Very easy to customize content and design and super fast support. One of the best cookie bar apps for sure!

saint sass
Germany
2 days using the app