Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automatically redirect visitors to the correct regional store, enhancing functionality and user experience. Features like GDPR pop-up and accelerated redirection are also praised. The support team is commended for their quick response and assistance with complex issues, including theme code modifications. Merchants credit the app with boosting conversions and note its seamless mobile performance.

December 15, 2022

It works and I really appreciate the "IP whitelist" option, so I can still enter all my sites without being redirected.

Support team is also there for you. Thanks for your help.

Bijoux Indiscrets
Over 3 years using the app
Edited March 24, 2023

Very happy with the app. Would definitely recommend. Makes it automatic for visitors to switch to the correct country store.

Updating because I have had the app for a bit and just adding how responsive customer service is!

4 months using the app
March 28, 2023

Easy to set up and customize. Has all the features I need. Support is super responsive too. Been using it for a few months and very satisfied with it.

Barumba Play™
4 months using the app
October 4, 2022

I had to verify some of the functionality of the app with their support and the response was very efficient and thorough. Happy to recommend these guys.

Cycology Clothing AUS
About 1 year using the app
February 28, 2023

Excellent app and support - would highly recommend this app.

We had an issue with Instagram redirecting incorrectly and they were able to assist us rapidly and solve this relatively complex issue.

Antler UK
United Kingdom
10 months using the app
December 12, 2022

I've had a terrific experience with this app. Perfect functionality and very responsive customer service. I highly recommend.

Over 1 year using the app
July 20, 2023

Great support, all my problems were solved in record speed. Great work thanks a lot to the support team!

Jaeger Fishing
Over 2 years using the app
March 2, 2022

The app does its job very well is very easy to use!
Small note/ hint: I wanted to adopt some redirect rules from the set of rules of one of our webstores, but found out that if you have the app open in multiple tabs, the change you make will be done in all open tabs. The SpiceGems team is fast, knowledgeable and very helpful.
So far, all questions and requests have been answered completely and promptly. keep it up!

by Parra BV
Almost 3 years using the app
April 30, 2022

A+ Recommended. App works right out of the box. However, after other unrelated changes on the site, the app can unintentionally break. Support is stellar, 10/10 and will work to identify the problems, reproduce it, figure out a root cause AND get back timely for proper resolution even if those problems have nothing to do with their code. Very comfortable using this platform going forward.

United States
About 1 year using the app
May 28, 2022

The support from the team at SpiceGems is second to none. App appears to be working as expected. Thank you for the CSS help team!

United Kingdom
5 months using the app