Reviews (121)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently directing customers to the appropriate regional store, enhancing user experience and potentially increasing conversions. It supports multiple stores and currencies, features easy installation, and offers straightforward configuration. Key functionalities include IP whitelisting, automatic and manual redirects, customizable pop-ups, banners, and a GDPR compliance pop-up. The app is noted for its reliable performance and responsive customer support, which effectively handles issues often within 24 hours and manages customization requests, such as CSS modifications, promptly.

July 10, 2019

Great App. Helped us to solve our problems with traffic from different countries on different sites. But it can become even greater :) Would be good to have an opportunity to write Pop Up Message on different languages for different countries.

Hillman - България
Bulgaria
Over 4 years using the app
December 16, 2019

Incredibly helpful guys who truly "go the extra mile".

Rare to see this kind of support – and especially for this price range.

Shape Republic
Germany
Over 4 years using the app
October 15, 2018

Great app, does what designed for, and most importantly a highly responsive developers who assist and make changes is required to!
Thank you ;)

BlazePod
United States
Over 4 years using the app
November 14, 2019

Easy setup and working well on two high volume sites. Support has been fast and efficient throughout as well.

Petal & Pup
Australia
Over 4 years using the app
May 24, 2019

Perfect app. Needed custom styling done to my pop up, completed free of charge with a less than 12hr turn around

DailyJocks
Australia
About 4 years using the app
December 9, 2019

SpiceGems support is super fast and detailed. I am satisfied in every sense. I recommend everyone to work with them!

DUAL GmbH
Germany
About 4 years using the app
April 30, 2018

Thank you for this app! Really helped in our situation in order to direct customers to the right store between our US and CAD sites.

Woodlot Usa
Canada
Almost 4 years using the app
August 28, 2018

We've only been using the app for a few days now but so far it's been really great!

We had some pretty specific design ideas for the drop-down that required custom CSS and Spice Gems was great with helping us out with that!

They always reply quickly and promptly and addressed any issues that we had as well as caught a mistake I made while setting it up. Overall great support and a great app!

Become
Canada
Almost 4 years using the app
April 21, 2021

User friendly Geo IP redirection app, with simple to advanced level settings. We use it to direct traffic between 5 stores, each with a targeted geographic catchment area. The support team is extremely helpful and is happy to get hands on to help with any queries.

Runderwear™
United Kingdom
Over 3 years using the app
Edited February 26, 2020

We were having issues with our previous redirect - stumbled upon this app and are so happy we did! Working flawlessly so far :) Super helpful customer service as well!

Barefoot Venus USA
Canada
Over 3 years using the app