Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automatically redirect visitors to the correct regional store, enhancing functionality and user experience. Features like GDPR pop-up and accelerated redirection are also praised. The support team is commended for their quick response and assistance with complex issues, including theme code modifications. Merchants credit the app with boosting conversions and note its seamless mobile performance.

April 30, 2018

Thank you for this app! Really helped in our situation in order to direct customers to the right store between our US and CAD sites.

Woodlot Usa
Almost 4 years using the app
August 28, 2018

We've only been using the app for a few days now but so far it's been really great!

We had some pretty specific design ideas for the drop-down that required custom CSS and Spice Gems was great with helping us out with that!

They always reply quickly and promptly and addressed any issues that we had as well as caught a mistake I made while setting it up. Overall great support and a great app!

Almost 4 years using the app
April 17, 2018

Great tool and even better customer support! GeoIP is perfect for brands with stores in multiple countries.

Babel Alchemy
United Arab Emirates
Over 3 years using the app
April 21, 2021

User friendly Geo IP redirection app, with simple to advanced level settings. We use it to direct traffic between 5 stores, each with a targeted geographic catchment area. The support team is extremely helpful and is happy to get hands on to help with any queries.

United Kingdom
Over 3 years using the app
Edited February 26, 2020

We were having issues with our previous redirect - stumbled upon this app and are so happy we did! Working flawlessly so far :) Super helpful customer service as well!

Barefoot Venus USA
Over 3 years using the app
April 10, 2020

It’s doing the job and quite easy to setup. The team and customer service is super helpful and fast to respond.

Over 3 years using the app
January 11, 2021

Great app with a variety of custom options to suit our needs. Great and timely support from the team too.

Ridgemont UK
United Kingdom
About 3 years using the app
October 21, 2021

Their customer service is just amazing. They are so fast to respond. They helped me modify my theme code to install a site switching drop down menu which is so helpful. Great work.

Flora & Curl Haircare
United Kingdom
About 3 years using the app
January 11, 2020

We've been using this app for a long time. It's exactly what we need for our online stores. The support gives a quick response, recommended.

Almost 3 years using the app
March 2, 2022

The app does its job very well is very easy to use!
Small note/ hint: I wanted to adopt some redirect rules from the set of rules of one of our webstores, but found out that if you have the app open in multiple tabs, the change you make will be done in all open tabs. The SpiceGems team is fast, knowledgeable and very helpful.
So far, all questions and requests have been answered completely and promptly. keep it up!

by Parra BV
Almost 3 years using the app