Reviews (122)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for efficiently managing global site redirections, ensuring customers are directed to the correct regional store. They praise its easy installation, IP whitelisting, and customizable pop-ups. The app's reliable redirection enhances user experience, while the support team is noted for their responsive and effective assistance, often offering customization at no extra cost.
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Great app, a couple of small glitches when it was first enabled but the SpiceGems development team were very quick to find and fix the problem - they reply to emails within minutes and are very courteous. Highly recommend this app!
Having issues getting set up. Have tried to contact support multiple times but am being blocked by 'prove your human' test which isn't fully displayed on the screen so I can't see what I'm supposed to answer. I don't have another way to contact support so can you please respond to me here as I'm having issues getting the app to work.
The merchant contacted us shortly after posting the review. The team has addressed all the queries raised by the merchant.
Spice Gems team has been very helpful in setting up their app for both my stores. They're quick and professional. I recommend the app
Helped us set up our redirects for 2 stores. Very quick response rate for trouble shooting. Very helpful. Would definitely recommend.
So far I am very satisfied with this tool. I tried Geolizr and two other IP redirect tools (to direct people to Canadian and US versions of my website), and so far this tool is the only one that worked exactly as I wanted it to. It is the only one I could find that works on mobile. I wanted to change the color of the Yes and No buttons as well as the font and their development team provided me with the Custom CSS in less than 24 hours. My only suggestion would be for the tool to come pre-installed with the CSS so that shop owners could immediately change these options, without bugging the dev team. Overall great tool!
The support is slow (24 hours) to get responses as they are in india. The automatic redirect was very slow (3-5 seconds) which didn't work for our customer experience. Tried for a week to get it working with no luck.
Have a problem when use it and it solve quick by a developer team, great customer support! thank you Salman!
App redirects quickly. Fast customer service had us up and running the same day. Thank you!
Cheers
Michael
The app works great, helps us redirect traffic from our stores in two countries.
When we asked for sorry they responded in a fast manner.
Cheers
It's a pretty basic app, but it has been working well so far. Support was fast when needed so we are happy with the set up.