Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automatically redirect visitors to the correct regional store, enhancing functionality and user experience. Features like GDPR pop-up and accelerated redirection are also praised. The support team is commended for their quick response and assistance with complex issues, including theme code modifications. Merchants credit the app with boosting conversions and note its seamless mobile performance.

November 15, 2018

Had a few minor set up issues but the support was fast and incredibly clear and helpful. Great app, would recommend!

Mr Jones Watches
United Kingdom
2 days using the app
January 23, 2017

The support is slow (24 hours) to get responses as they are in india. The automatic redirect was very slow (3-5 seconds) which didn't work for our customer experience. Tried for a week to get it working with no luck.

Dish Du Er
About 1 month using the app
June 2, 2020

Have a problem when use it and it solve quick by a developer team, great customer support! thank you Salman!

1 day using the app
March 6, 2020

App redirects quickly. Fast customer service had us up and running the same day. Thank you!

boto swimwear
About 21 hours using the app
March 4, 2020

The app works great, helps us redirect traffic from our stores in two countries.
When we asked for sorry they responded in a fast manner.

About 16 hours using the app
August 14, 2019

It's a pretty basic app, but it has been working well so far. Support was fast when needed so we are happy with the set up.

United States
8 days using the app
November 14, 2019

Easy setup and working well on two high volume sites. Support has been fast and efficient throughout as well.

Petal & Pup
About 4 hours using the app
June 26, 2019

I had this running on 3 different sites and I thought it was good until the problems starting happening. The reason I left a 1 star, absolutely no way to chat or get help besides sending an email.

RedEye Rhino
United States
About 1 hour using the app
Spice Gems replied June 27, 2019

Hello Charles,

Thank you for sharing your feedback.

I am sorry to see that you had trouble with the app.

I checked with my support team and we responded to your query within 12 hours of receiving it. We received the query at 1:03 AM IST and responded to it at 12:05 PM IST

Pls note that we are based in India and there might be a slight delay in communication due to the time zone difference.

We currently offer email support and try our best to resolve all the queries quickly and efficiently. If you plan to reinstall the app, simply reach out to us and we will make sure that it works for you.

Co-Founder, SpiceGems

April 7, 2019

No option to select global countries at once & exclude a few. The least one could expect. Please update the above said feature.

11 minutes using the app
Spice Gems replied April 7, 2019

The Merchant did not reach out to us with the feature request. Merchant installed, uninstalled the app and gave a 1-star review all in a span of 10 minutes.

CoFounder, SpiceGems