Geolocation , 389 reviews

Overall rating
2.9
Counts per rating level
  • 26% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 43% of ratings are 1 stars
November 4, 2023

This is app is useless, slow down websites, doesn't help conversion rate, have a hard time to close it. Messup the whole funnel process big time. DO NOT INSTALL THIS CRAP!!!

lulucastel.com
United States
7 days using the app
October 23, 2023

Worthless! Received an order, stated I would be paid when shipped. After shipping the order, nope, no money, no product back and no help with their tech support. They only state that it takes time to get money, about 5 days. It has now been 13 days and no money.

Luxury Italian Pastelli Uniforms
United States
22 days using the app
October 21, 2023

app is not working

Glamholic
United States
13 days using the app
September 29, 2023

Hi, Team! It doesn't change the currency automatically neither after manually choosing the store currency is still the same! Please look into it. We've been struggling a lot with these!

Akinna Milano
Italy
3 months using the app
June 23, 2022

The fact you can only have the currency selector in the FOOTER, a tiny little grey box that blends in with the footer that absolutely NO ONE can see is ridiculous! Add a button to the header that shows a flag or makes it easy to see, Literally NO ONE can find the currency selector! How does a company this massive make something so completely terrible

Powertune Digital
Australia
Almost 3 years using the app
Edited March 4, 2021

Installed the app which went ok, but all the options are greyed out and we cannot publish it to the website. The App does not seem to be functioning correctly on our site. Can someone please assist.

BUI Market
South Africa
Almost 3 years using the app
Shopify replied March 4, 2021

Hi there, do you mind contacting our support team so they can help you with this? Please also ensure you have multiple currencies enabled in your Shopify Payments settings first!

June 6, 2022

this is one of the most important apps in my shop because I sell to soo many different countries but in the same time this is the app that I hate the most. there is 0% customization, not even WORDS TRANSLATION !!!!!! Shopify should update this app ASAP as it was not even Touched for the last couple of years specially that this app is used the most by Advanced Plan Customers because they use international Pricing and Multi language the most.

مكتبة بنيان
Germany
Over 2 years using the app
Edited August 28, 2021

While Google SEO Engine just recommends to show the conversion pop-up, this app is forcing it. This app should give us the option to enable automatic currency conversion with no annoying pop-up.
Automatic currency conversion is adopted by many many web sites, for example booking.com, etsy.com, linjer.co (Shopify hosted). I insist that you guys improve this app to enable automatic currency conversion with no pop-up.

Tyttar
United Kingdom
Almost 2 years using the app
Shopify replied August 25, 2021

Hi there, automatically changing currency and/or language can be seen negatively by Google and other search engines. Doing this may hurt your SEO rankings, which is why we do not do it and do not recommend using solutions that do. If you want to automatically show your customers the right experience, please use automatic redirection with international domains: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains

Added for clarity: Under Targeting site content to a specific country, you will see Google does not recommend adapting on site content via IP (https://developers.google.com/search/docs/advanced/crawling/managing-multi-regional-sites)

Edited February 6, 2022

shopify should give more attention to this app or remove from app store. doesnt have enough languages and currencies. visitors should have the option to use the Geolocation or select a currency and language ...my location is in europe but i have only 6 languages and only one currency. what about non Euro countries, uk, Poland, sweden ,switzerland, .... the app will be good if shopify give attention to it. we have been complaning but still they are not giving attention. if problem solved, we will update our review to positive

Hot This Year
Germany
Over 1 year using the app
March 4, 2020

I installed the app and published but the app is not working in my store. The bar shows up in the preview but not on my store's homepage or anywhere else.

Hobbyhorse Music
United States
Over 1 year using the app
Shopify replied March 4, 2020

Hey Hobbyhorse Music,

The recommendations bar will only show up on your store if you're visiting from another country or your device is set to another one of your store languages. You can test this with a VPN and by accessing your store in a private browsing window.

— Geolocation team