Geolocation , 390 reviews

Overall rating
2.9
Counts per rating level
  • 27% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 43% of ratings are 1 stars
February 13, 2023

- The language switcher selector menu should have the option to be on the header.

- The language selector pop-up should have an option for nation flags representing the languages instead of just text as it would be easier to navigate for visitors that can only read in one of the languages.

Wheelhouse41
Thailand
4 days using the app
Edited October 6, 2021

1/ The language button locates at the bottom is hard to discover, not user friendly. Please provide options of location, otherwise move it to the top near search button as most websites do.
2/ The pop up recommendation box is A/ does not make sense. non-english speakers will not understand the recommendation box instruction when first enter the website, if it is set to English. Vice versa, english speakers do not understand the instruction if set to non-english. Why not just display language options (write in their own language) for visitors to chose, simple and straight forward. B/ too big. please provide size options to match the website style. 3/ regarding the problem of pt 1, you may add a remark at the pop up box to tell customer there is a language option box at the footer so they can switch to other language whenever they need.

WHOSTHATshop
Hong Kong SAR
4 days using the app
Shopify replied October 6, 2021

Thanks for your feedback! Firstly, recommendations appear in the visitors preferred language. E.g. if your site defaults to English but has German as an option, a native German speaker will see the recommendation to switch languages in German as well.

Secondly, your feedback around position of the selectors is valid. Because this app does not change your theme code, we are limited where we can place the selectors. We would suggest customizing your own selectors with the help of an expert to put them in the header: https://shopify.dev/tutorials/customize-theme-support-multiple-currencies

May 12, 2021

How do i remove the "Heroku" code???
ive been trying to remove for days now
is there an uninstall on the app because i didnt seee any

LikkleDeals
United Kingdom
2 days using the app
Shopify replied May 13, 2021

Hi there, I'm not 100% sure what problem you are describing here. Would you please be able to contact the Shopify support team so we can better assist you?

March 4, 2020

Works for me, BUT I cannot customize the text. Once the app is installed it says "Looks like your browser is set to English. Change language?". Thats not what I want. The text of the example images (in the app store) is much better.

Also the size of the text is quite big. How can I adjust that? For example: the text in my fixed top banner is way smaller compared to the Geo-text.

Once the Geo Banner is more customizable, I'll adjust my rating :)

MERSOR
Germany
2 days using the app
Shopify replied March 4, 2020

Hey MERSOR,

When the Geolocation app only makes language recommendation as is the case with your store, we depend on the browser language. This is why the text is different from what you see in App Store listing - which is for both currency and language.

We have had issues with the top bar recommendation type in the theme you are using. We would recommend switching to the "Popup" recommendation type.

- Geolocation team

Edited April 28, 2020

I cannot see the language selector again after the first time. My default language is traditional Chinese (hong kong) in my browser. I'm using iPhone for viewing.

uniconhk
Hong Kong SAR
1 day using the app
March 5, 2020

A great new addition for my shopify store, with a couple of niggles.

1. I would love to be able to have the currency switcher in the header, and not wayyyyyyy down in the footer where it's virtually hidden.
2. Would love to be able to customise the font, and style of the button a little more.

This app has great potential, I look forward to seeing what new features they roll out. Also - I would love it if an app like this FINALLY solved the EU-Vat display issue that has plagued European sellers like me for years.

Snufflebean Yarn
United Kingdom
1 day using the app
Shopify replied March 14, 2020

Hey Snufflebean Yarn,

Currency selectors in header often get hidden in the Menu for mobile visitors and are hard to find. This is why we offer the recommendation bar / popup which visitors can find lot more easily.

We will consider your feedback on providing more control over the styling of the button.

- Geolocation team

April 21, 2020

I'm sure this will be a great app but I can't get it working because I think the code is conflicting with an old currency app I had previously installed. Any assistance you could provide is greatly appreciated.

Flatrock Wetsuits
Australia
About 1 hour using the app
March 25, 2020

I had two shop languages just want to try it out how it works, I removed the chinese language and left with English one. But the selector at the bottom still display with 2 language options which shouldn't be, when I click chinese, it will end up going to a 404 page!

Matter Of Time
Hong Kong SAR
About 1 hour using the app
Shopify replied April 16, 2020

Hey Matter of Time,

We do not see the app installed on your store anymore. Feel free to update this review or reach out to Shopify Support if you face this issue again.

- Geolocation team

October 20, 2021

How do we use Shopify's native multi-currency solution so customers can check out in their local currency?

K Everyday
United States
30 minutes using the app
Shopify replied October 21, 2021

Hi there, please follow these steps: https://help.shopify.com/en/manual/payments/shopify-payments/multi-currency/setup

July 12, 2021

I just installed the app. The app does not show all shipping countries from the shop. How do I proceed?

ONDEDESIGNS
Germany
24 minutes using the app
Shopify replied July 20, 2021

Hi there - please ensure you have all your shipping countries enabled in payments settings under countries/regions as well. We are making improvements to this area so you do not have to set this twice.