Geolocation , 389 reviews

Overall rating
2.9
Counts per rating level
  • 26% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 43% of ratings are 1 stars
May 12, 2023

We are in the ecomeerce business for over 15 years! this app is not a good example of a great app but the oppostite.

1. the app simply does not translate all products - some are trinaslated - some are not. We did run the automatic process 10 times.
2. there is no filter in the backend to filter for empty translations - hey we are in 2023 not in 1989
3. The functions are simple too simple and some really important ones are missing.

We can not recommend this all at all.

upstitchstudio
Germany
4 days using the app
Shopify replied May 12, 2023

Hi there, sorry for the experience you have had. This app actually is not intended to do your translations for you. For this, you will want an app like Translate and Adapt: https://apps.shopify.com/translate-and-adapt

October 19, 2023

Suddenly installed and then uninstalled?? good reminder to always backup your theme.

Chuck Black Art
United States
1 day using the app
October 21, 2023

app is not working

Glamholic
United States
13 days using the app
July 30, 2023

its not working at all for my website sadly i have checked and it doesnt work which is anoying as we wantto go international

TeeTees Store
United Kingdom
8 days using the app
Shopify replied July 31, 2023

Can you please let us know what isn't working so we can help you with this?

August 11, 2023

Not at all helpful. instead the popup drives away visitors...................................................

Laptop Wall
Malaysia
22 days using the app
Shopify replied August 14, 2023

Can you please let us know what has been happening so we can help?

November 16, 2023

HORRIBLE.

Based Toys
United Kingdom
8 months using the app
Edited May 28, 2023

I have uninstalled the app because it wasn't working as expected and ask them through Shopify Support to remove any remaining code on my store but they keep ignoring my messages.

Thank you for removing every snippet code on my store.

Lezze Design
France
About 1 hour using the app
Shopify replied June 1, 2023

Hi there, sorry to hear about this. The Geolocation app does not actually add any code to your store.

June 11, 2023

The app is not working as expected, i tried switch locations to test whether it changes/translates the text or but for some strange reason it doesn't and it seems to be using the same currency for different regions.

At the end I uninstalled the app but the locations stills show up after uninstalling the app. what should i do to have it removed

Parleton
South Africa
28 minutes using the app
Shopify replied June 12, 2023

Unfortunately because you are not using Shopify Payments, you can only sell in one currency - this is why your currencies are not changing. The app also does not automatically translate your content for you. For this you should use something like Translate and Adapt: https://apps.shopify.com/translate-and-adapt

The selectors you current have are not coming from the Geolocation app, but another app you have installed called "BUCKS currency converter Pro++"

September 12, 2023

Doesn't work. Pop up doesn't work, and customisation doesn't work,

Gr8 Hats
United Kingdom
4 days using the app
Shopify replied September 19, 2023

Hi there, the pop up only appears if you are visiting your site from a different country. If you are still having issues, please let us know and we would be happy to help.

October 17, 2023

在我的網頁上面彈出視窗無法顯示國家和幣值,選擇器也不會出現,並且沒有任何的支援選項,預覽畫面不完整,請朋友確認是完全沒有顯示任何彈出視窗以及幣值國家選擇器。

EBISU恵比壽日藥直送
Japan
About 1 year using the app