Geolocation , 389 reviews
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I used to like this app when it was a discreet selector. Now a giant annoying pop up. Very disappointing change
Hi Jacqueline, this change was made after we tested the pop up and found that it improved conversion rates, and also improved the rate at which customers check out in their local currency. Sorry the change is not to your liking, we have a range of other apps that work with Shopify Payments which might be to your liking! https://apps.shopify.com/collections/apps-that-work-with-shopify-payments
I cannot get this app to work. It tells me I need to set up countries/regions to use it, but these are greyed out? The help page does not help at all.
Hi there, thanks for your comments. Using the Geolocation app is supported for merchants using Shopify Payments - if you are unable to select multiple countries/regions or they are greyed out, it sounds as though you are using another gateway. If this isn't the case please feel free to reach out to us and we can help!
Går inte få popupfönstret fungera och drop-down boxarna hamnar i sidfote - dessutom i omatchande grafik. Ingen vill ha dem i sidfoten!
stay away from shopify's thing and their apps!!!!!!!!!!!!!! 1. they sell themes incompatible with their native features (those themes selling in official theme store) and the support reject to do ANY kinds of follow-up; 2. this geolocation app has a lot of flaws - it doesn't detect customer's location and did not save customer's preference. Now I am hoping there is a better competitor to Shopify. *Crying*
The app was installed automatically while I was looking at the market section on Shopify. The app lacks everything, is not smooth to adapt, and doesn't work every time. This needs a lot of improvement even to be released to merchants. The idea is great but the application is bad. The ideal scenario is to make something smooth without pop-ups and everything so it redirects each customer to their own country/currency if we select that to happen.
Update- The thing related to what you have shared is that the app doesn't really direct people to their own country-language-currency. It works some times and some times doesn't.
Recommendations:
1. Have a video that showcases how to set up-make it work. The guide Shopify offer is not very clear. We don't know if languages will be translated automatically, same for currencies.
2. If not, should we translate every word for each language? Every time?
3. The app doesn't match or sync with the theme's aesthetics. For example, our theme uses a currency selector, the app just adds another one instead of syncing them together.
The idea scenario is to have an app that we just can customize, and just translates everything in terms of currency, and languages to each country and works 100% of the time so we can be sure it's working properly. I don't believe the popup at the beginning is a good idea, either this is to be shown at the footer or be done automatically.
Hi there, you can already automatically show the right country to your customers: https://help.shopify.com/en/manual/markets/international-domains/directing-customers/domain-redirection
If you would like to share with us what exactly was not working about the app we would be happy to take a look.
Did not work, tried with VPN and prices stayed the same. I don't want a full size uncustomizable ugly pop up, and I want to be able to add selector to header. Customers shouldn't have to scroll to bottom to change currency. Not good enough.
Worked ok for years, just suddenly stopped. Big problems with my international retailers now. In the Geolocation preview all seems well, but it's not.
Hi, can you provide us some details about what is not working so we can assist with this? The Shopify support team can help with whatever is going wrong!
As far as I can see, this app does nothing.
When you go to the list to select the country you want the currency to be displayed in...the option for ALL the countries is USD.
I changed to another country and the text does not change to their language in the preview either.
Doesn't make any sense to me... not sure what it is supposed to do
Hi there, this is because you have not set up your Markets to sell in local currencies. You can do this by going to Settings --> Markets --> International, and turning on local currencies under "Products and Pricing."
It is a shame to launch such an app full of bugs! For visitors from Italy it offers to switch to the French store. It is not possible to fix.
Deux remarques pertinentes
Le bouton de pop ne fonctionne .
Le texte est en Français pour différentes Langes