Geolocation , 389 reviews

Overall rating
2.9
Counts per rating level
  • 26% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 43% of ratings are 1 stars
September 14, 2021

La fenetre contextuelle ( Pop-up ) est vue comme un spam pour la publicité facebook. C'est très mauvais d'utiliser cette application !

Bear & Bunny
United Kingdom
4 months using the app
January 14, 2022

Have issues with the app and customer service blames everything else but the app. Exchanged endless emails between Shopify and my developer, demonstrated the issue explicitly and yet it seems that there is a monkey on the other end just following line per line orders. USELESS!

Music Radio Creative
United Kingdom
3 months using the app
January 12, 2022

I don't even remember getting this app and suddenly there's a pop-up informing customers that there is a country-specific version of the website. Cannot recommend

hbound-design
Germany
3 months using the app
Shopify replied January 12, 2022

Hi there, when you start selling in additional currencies, Geolocation automatically guides your buyers to the right currency which results in an increase in conversion. If you don't want to guide your customers and instead just give them the chance to manually switch, then you can turn the recommendations off.

July 15, 2021

We were previously using the Geolocation app to show a higher price to users from Switzerland. A few days ago, we got a warning from Google Shopping, claiming that we are violating a policy by doing this. They disapproved a few items. We then proceeded to remove the Geolocation app from the Shopify store. After solving the issue we contacted google and asked to check it from their site. Here is the problem: Google is still seeing a different price whenever they access the site. How can we stop the price from being changed? What could the problem be?

Luxusbetten24
Germany
3 months using the app
Shopify replied July 20, 2021

Hi there - unfortunately the Geolocation app is not the source of your problem here. I would recommend speaking to the app or service that is providing your product feeds from Shopify to Google. If that is Shopify's Google Shopping channel, our support team can help you with this directly.

Edited October 25, 2021

Google found this app as malicious software and suspended our ads, do not use. We are trying to fix the problem but really not worth it. Please send me an email(sales@bodymassager.com.au), I am happy to provide you with an email from google. I couldn't find your email address. Thanks.

Body Massager
Canada
3 months using the app
Shopify replied October 25, 2021

Can you please provide us with some more details here via our support team? Geolocation is used on thousands of stores and this is the first time we have had such a report. We'd really appreciate more information! Thanks.

February 27, 2023

打开了弹窗语言选择开关而且已经保存,但却无法在网页上弹出窗口,无法提示访客切换到其所在国家/地区及所用语言。

Princess Emerald
China
3 months using the app
March 19, 2023

The app was working well at my store now all currencies for all countries at USD I don't know why!! i need help please

Fleurlovin
United States
3 months using the app
Shopify replied March 20, 2023

To sell in multiple currencies you need to be using Shopify Payments. Sorry for any inconvenience.

Edited February 4, 2021

I tried this app and it wouldn't change currency to the other currency i have enabled in my payment settings, it shows the other currency in options but doesn't display the prices in PK rupees. It doesn't perform as advertised.

Holistic Nutrition
Canada
3 months using the app
Shopify replied February 5, 2021

Thanks for your review, sorry to hear you faced this trouble! Our support team would be happy to take a look - the app is designed to work with any currency you have enabled in your payments settings.

January 11, 2022

the app does not work and the customer service is extremely unhelpful and will just waste your time without wanting to solve the issue.

B.Different Clothing
Sweden
3 months using the app
October 20, 2021

Makes loading website very slowly, following console errors shows always up: script.js?shop=......myshopify.com:3 Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://geolocation-recommendations.shopifycloud.com') does not match the recipient window's origin ('https://...').

MC-CASES® Onlineshop - Excellent Customized Cases
Germany
2 months using the app