Reviews (134)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the gift card experience, offering both digital and physical card options. It supports customization to match store themes and includes features like balance checking and scheduled deliveries. The app is praised for its ease of use, seamless integration with Shopify and QuickBooks, and the ability to reload gift cards, which helps in retaining customers. The support team is noted for being responsive and efficient, with continuous updates and responsiveness to feedback highlighting a commitment to improvement.

February 17, 2023

Amazing App, with a very unique animation witch draws attention and make giftcards more easy to sell. Support is also very kind and fast!

TheVR Shop
Hungary
11 days using the app
November 29, 2023

Easy to use and very helpful customer service!

theglassflorist
United Kingdom
8 days using the app
December 11, 2023

The digital gift card feature was very easy to set up and it did exactly what we needed it to. The thing I liked most about this app is that it includes an offer to manually adapt the design to our shop, which improves the user experience a lot. Highly recommended!

Wert&Voll
Switzerland
7 days using the app
January 17, 2023

This works great -- it is very easy to use and add to your site. Get it now, works much better than the built-in option!

Purses & Pearls
United States
9 days using the app
February 21, 2022

I have tested and tried no less than 12 apps on giftcards for my site. Actually I was disappointed that no one seems to be able to help me solve my problem. As I was reaching my peak moment of pressure to reporting to my customer, Gift Hero Card was introduced by shopify as someone that might be able. I tried and it worked. It solved most part of my problems. They are also responsive and are willing to work on problems to help us out. This is crucial because in the market where there are so many solutions, not everyone have the exact solution needed. I am so glad I get to try this app. This is the only gift card I will use from now and hence I will have to sign up for my other location. Thank you GCH, for your gift card solution!

TCECAFE
Singapore
9 days using the app
December 23, 2022

Just what we need in terms of functionality. Company responded very quickly on design/color update requests. Impressive time to launch speed. Thank you.

L'Amour Shoes
United States
9 days using the app
October 25, 2023

Awesome and immediate support from the developers!

CandyBabe
Bulgaria
8 days using the app
January 19, 2023

We are happy with the set up and all the help we have received thus far in implementing the app. Folks at Gift Card Hero made sure to make changes we asked for. Look forward to happy customers now. They have been very patient with the our woefully inadequate Shopify-native gift card function so far.

Happy Earth Tea
United States
8 days using the app
February 27, 2023

Great App,

Quick support. Super easy to set up. I would advise using this app over others because the support is quick to answer questions, the features are great, and the pricing is clear & honest.

I don't like how a lot of other apps charge you a monthly/annual rate + a gift card. Its kinda like getting punished for using the solution you paid for... I also really like that you can customize the gift card balance check page, something super lacking in other apps.

OTR Meals
Canada
8 days using the app
October 25, 2023

Arthur was extremely helpful and swift in his communication with any queries and requests we had to customise the gift card page on our website. Really happy with this app, thank you Arthur!

MALI Homeware
United Kingdom
7 days using the app