Reviews (139)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

October 25, 2023

Awesome and immediate support from the developers!

CandyBabe
Bulgaria
8 days using the app
January 19, 2023

We are happy with the set up and all the help we have received thus far in implementing the app. Folks at Gift Card Hero made sure to make changes we asked for. Look forward to happy customers now. They have been very patient with the our woefully inadequate Shopify-native gift card function so far.

Happy Earth Tea
United States
8 days using the app
February 27, 2023

Great App,

Quick support. Super easy to set up. I would advise using this app over others because the support is quick to answer questions, the features are great, and the pricing is clear & honest.

I don't like how a lot of other apps charge you a monthly/annual rate + a gift card. Its kinda like getting punished for using the solution you paid for... I also really like that you can customize the gift card balance check page, something super lacking in other apps.

OTR Meals
Canada
8 days using the app
October 25, 2023

Arthur was extremely helpful and swift in his communication with any queries and requests we had to customise the gift card page on our website. Really happy with this app, thank you Arthur!

MALI Homeware
United Kingdom
7 days using the app
July 11, 2023

Absolut fantastische App, ich kann sie wirklich nur empfehlen.

Als Geschenk-Boutique war es uns wichtig, dass die Gutschein-Experience möglichst premium und angenehm für den Nutzer ist. Gift Card Hero hat alle unsere Erwartungen erfüllt. Nicht nur für Kunden fühlt es sich "besser" an, auch für uns lief bisher alles reibungslos.

Wir konnten bisher auch alles, was nicht auf Deutsch war, selbst auf Deutsch übersetzen. Ich kann die App klar empfehlen!

Schmusekind Babyboutique
Germany
7 days using the app
July 18, 2023

The app is GOOD, the developer is very responsive regarding our customization of the product page request.

Flowers After Hours
New Zealand
7 days using the app
February 21, 2023

App works great and featured are continuously added, even upon request. Support is super profesional.

One Project
Israel
7 days using the app
October 17, 2023

Great app and amazing support!

The House Of BLOC
United Kingdom
6 days using the app
August 28, 2023

Great app! Great support!
The gift card is easy to set up, and Arthur is very quick to respond to any queries. Highly recommended!

Swifty Gift Card
Ireland
5 days using the app
July 17, 2023

This app adds features and gives access to Shopify's built-in gift card functionality that was only available to Shopify Plus customers until now. I've been looking for a solution like this for a long time. The developer is very responsive, even adding new functionality I've requested within a day. The service had been incredible and, for the first time, gives us the ability to add, update, and deactivate gift cards in bulk. We are also building an integration with our internal systems using the Gift Hero APIs to allow our employees and students to charge items on account. And best of all, we can do all this with a fair flat monthly fee. Most all other gift card solutions demand a percentage cut of sales. I highly recommend this app.

The College Dairy & Greenhouse
United States
5 days using the app