Reviews (134)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the gift card experience, offering both digital and physical card options. It supports customization to match store themes and includes features like balance checking and scheduled deliveries. The app is praised for its ease of use, seamless integration with Shopify and QuickBooks, and the ability to reload gift cards, which helps in retaining customers. The support team is noted for being responsive and efficient, with continuous updates and responsiveness to feedback highlighting a commitment to improvement.

November 22, 2023

Really great customer service from Arthur! He customised the app to our theme and answered all our queries very quickly. The app is great and does exactly what we need it to do - the best features are that you can opt to send digital or physical gift cards, and customers can schedule when they want digital cards to be sent in the future. Really happy with the functionality and support!

BakeClub
Australia
6 days using the app
July 11, 2023

Absolut fantastische App, ich kann sie wirklich nur empfehlen.

Als Geschenk-Boutique war es uns wichtig, dass die Gutschein-Experience möglichst premium und angenehm für den Nutzer ist. Gift Card Hero hat alle unsere Erwartungen erfüllt. Nicht nur für Kunden fühlt es sich "besser" an, auch für uns lief bisher alles reibungslos.

Wir konnten bisher auch alles, was nicht auf Deutsch war, selbst auf Deutsch übersetzen. Ich kann die App klar empfehlen!

Schmusekind Babyboutique
Germany
7 days using the app
July 18, 2023

The app is GOOD, the developer is very responsive regarding our customization of the product page request.

Flowers After Hours
New Zealand
7 days using the app
February 21, 2023

App works great and featured are continuously added, even upon request. Support is super profesional.

One Project
Israel
7 days using the app
October 17, 2023

Great app and amazing support!

The House Of BLOC
United Kingdom
6 days using the app
August 28, 2023

Great app! Great support!
The gift card is easy to set up, and Arthur is very quick to respond to any queries. Highly recommended!

Swifty Gift Card
Ireland
5 days using the app
July 17, 2023

This app adds features and gives access to Shopify's built-in gift card functionality that was only available to Shopify Plus customers until now. I've been looking for a solution like this for a long time. The developer is very responsive, even adding new functionality I've requested within a day. The service had been incredible and, for the first time, gives us the ability to add, update, and deactivate gift cards in bulk. We are also building an integration with our internal systems using the Gift Hero APIs to allow our employees and students to charge items on account. And best of all, we can do all this with a fair flat monthly fee. Most all other gift card solutions demand a percentage cut of sales. I highly recommend this app.

The College Dairy & Greenhouse
United States
5 days using the app
May 3, 2023

Simple to use and fast support. Would recommend for anyone looking for gift card functionality that allows customers to personalize and send directly to recipients.

Bridge & Burn
United States
5 days using the app
September 12, 2022

We just installed this App and it looks great! Moreover, Arthur provided excellent and prompt support to customize the App to meet our needs!
Great job guys!

La Bottega della Nonna
United States
4 days using the app
December 17, 2021

It's a great app! The customer service are really great and available for any problem and the app is POS which is even better for us. I can only recommend this app for gift card ! Your clients will be satisfied.

Pom d'Api
France
3 days using the app