Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced gift card features, which fill gaps in Shopify's default offerings. It's praised for its easy installation, seamless performance, and the ability to reload gift cards, schedule delivery, and offer both digital and physical cards. The customer support is exceptional, with a standout representative named Arthur. The app integrates well with Shopify's POS system and Quick Books, and has a pleasing aesthetic. Merchants appreciate its fair and transparent pricing, API for integration with internal systems, mass gift card sending, multilingual capabilities, and customizable gift card design.

October 21, 2023

Very useful app, needed it to actually make our gift cards usable, now customers can schedule when they want it delivered!

Rocky Mountain Oils
United States
About 2 months using the app
October 16, 2023

Great app and great customer service! We needed help customizing the app and the service was very fast and very efficient.

CAJ
United States
Almost 2 years using the app
July 8, 2023

We have been using this app for over a year and are happy with it. Great tool and great support also.

Pleasurements
Netherlands
Over 1 year using the app
October 17, 2023

So far, so fabulous! The app has resolved our Gift Card concerns and exceeded our expectations. As soon as it was loaded and we started customizing it the existing Shopify gift cards synced to the app. Shopify and the app reconciled.
We are delighted with the customization options and our customers have reported receiving the Gift Cards in their inbox and being able to send them on the selected date. Additionally, we have noticed a considerable decrease in the number of Gift Cards being filtered to spam or junk folders. Customers purchase gift cards, and funds are accepted immediately.
Card scheduling causes Shopify reporting discrepancies on gift cards that are scheduled at a future date. Not sure if that is a Shopify or app issue. This will be a concern closer to the holidays.
Another issue, but not a huge deal, cards manually issued (not purchased) after installation doesn't go into the apps analytics for balancing. There isn't a manual sync button. Currently, we don't use the analytics for reconciliation, so it is ignored for now.
Will possibly update the review after the holidays when reconciliation will become difficult with the anticipation in the increase of scheduling.

U.S. Wellness Meats
United States
27 days using the app
June 7, 2023

Excellent - if not one of the best Gift Card apps on the app store for the price! Our customers love it. The UI is beautiful and it's really easy to set up. The customer service is responsive and extremely helpful. I highly recommend!

Under 5'10
United States
29 days using the app
July 17, 2023

This app adds features and gives access to Shopify's built-in gift card functionality that was only available to Shopify Plus customers until now. I've been looking for a solution like this for a long time. The developer is very responsive, even adding new functionality I've requested within a day. The service had been incredible and, for the first time, gives us the ability to add, update, and deactivate gift cards in bulk. We are also building an integration with our internal systems using the Gift Hero APIs to allow our employees and students to charge items on account. And best of all, we can do all this with a fair flat monthly fee. Most all other gift card solutions demand a percentage cut of sales. I highly recommend this app.

The College Dairy & Greenhouse
United States
5 days using the app
June 19, 2023

The Support Team is really fast when submitting an enquiry and the the Gift Card Hero app is definitely the best app around on the Shopify platform!

Orms Direct
South Africa
7 months using the app
October 25, 2023

Arthur was extremely helpful and swift in his communication with any queries and requests we had to customise the gift card page on our website. Really happy with this app, thank you Arthur!

MALI Homeware
United Kingdom
7 days using the app
November 29, 2023

Easy to use and very helpful customer service!

theglassflorist
United Kingdom
8 days using the app
August 10, 2023

Big thank you to Gift Card Hero team. Great app, superb support from the team on customization requests.

Flowers & Plants Co
United Kingdom
8 months using the app