Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced gift card features, which fill gaps in Shopify's default offerings. It's praised for its easy installation, seamless performance, and the ability to reload gift cards, schedule delivery, and offer both digital and physical cards. The customer support is exceptional, with a standout representative named Arthur. The app integrates well with Shopify's POS system and Quick Books, and has a pleasing aesthetic. Merchants appreciate its fair and transparent pricing, API for integration with internal systems, mass gift card sending, multilingual capabilities, and customizable gift card design.

December 19, 2023

So impressed with this app! I highly recommend. I have tried a number of gift card apps, but came up against issues with all of them.
Arthur was incredibly quick and helpful at getting us all set up. No issues at all.

Divertimenti Cookshop
United Kingdom
20 days using the app
December 24, 2023

A perfect solution to my physical in store gift card needs! I highly recommend!

Sacred Crystals
United States
9 days using the app
December 18, 2023

The App offers many great features that work very well for us and the customer. Especially the option to send the gift voucher directly by email on a day of choice. The App configuration needs some time to adjust but the team was super fast to adapt design and some minor things.

motogadget GmbH
Germany
17 days using the app
November 28, 2023

excellent service and customer care
easy to use app

Pure n' Bio
France
8 months using the app
December 5, 2023

Gift Card Hero app has fulfilled all the wants we were hoping for giving customers a more personalized email for their loved one. I was beyond frustrated with Shopify's emailed version and now way to add a note at the customers request. They now can fill in what they want, can even choose to have a physical mailed as a gift. We had a few issues and the customer service has been top notch and that means so much when running a business. A bonus is that we can now check a customers balance on the POS system and also reuse the gift cards if they want to add more funds. I would highly recommend this app.

Sabattus Disc Golf, Inc.
United States
2 months using the app
December 15, 2023

Their support team is very helpful and responsive. The default template coupled the scheduling of the delivery of the gift card with the addition of a recipient and a recipient's email address. I asked to have the calendar option removed - just have the recipient, the message, and the recipient's email.

Annieglass
United States
9 days using the app
December 3, 2023

Customer service is top notch!!

Apothecary Goods
United States
About 2 months using the app
December 12, 2023

Great app with incredible support. Could not be happier. Arthur has solved any inquiry and any task I asked him for on short notice and helped us to adapt the app completely to our required look and needs.

If possible I would rate the app with 10 out of 5 points ;-)

PHYSTINE
Austria
11 days using the app
December 13, 2023

Customer support is phenomenal. Arthur helped out in every way possible with what we needed and it was done very quickly.

If you're looking to offer your customers gift cards, we cannot recommend this app enough. We trialled 4-5 apps and this one is the better hands down.

Smileflex
Australia
8 days using the app
December 10, 2023

Wow! Super easy app. Arthur gave us a great support in customizing details and this made the gift card absolutely perfect. 5 stars!

Koalababycare
Italy
13 days using the app