Rise.ai: Gift Cards & Loyalty

Rise.ai: Gift Cards & Loyalty

From $19.99/month. 7-day free trial. Additional charges may apply.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

December 17, 2014

Languages

English, French, Spanish, and German

Works with

Shopify POS, Checkout, Shopify Flow, Klaviyo, Recharge, Okendo, Loop Returns, Loox, Narvar

Boost revenue with store credit via gift cards, cashback, refunds, referrals, and loyalty programs.

Rise.ai is the go-to Gift Card & Store Credit platform for eCommerce brands. It provides you w/advanced solutions for Gift Card sales, Store Credit management, rewards, referrals, refunds, and loyalty programs. Use our features to improve retention rate and customer LTV. Instead of points, reward your shoppers w/Store Credit incentives in easily understood dollar amounts. You can also integrate w/Shopify POS and use Rise's omnichannel solution to reward customers whenever they shop.

Rise.ai is the go-to Gift Card & Store Credit platform for eCommerce brands. It provides you w/advanced solutions for Gift Card sales, Store Credit management, rewards, referrals, refunds, and loyalty programs. Use our features to improve retention rate and customer LTV. Instead of points, reward your shoppers w/Store Credit incentives in easily understood dollar amounts. You can also integrate w/Shopify POS and use Rise's omnichannel solution to reward customers whenever they shop. more
  • Gift Cards: Gift cards can be sent, scheduled, and reminded of to customers.
  • Workflows: Trigger and create store credit rewards based on customer actions.
  • Returns and Refunds: Issue gift card refunds and offer store credit for returns.
  • Loyalty: Launch a proactive loyalty program, ensuring store credit accumulation.
  • Bulk Gift Cards: Corporate gifts, employee recognition, or migration purposes.

Pricing

7-day free trial

Starter

$19.99/month

$0.2 per order above 100

  • 100 Monthly Store Orders Included
  • Advanced Gift Card Program
  • Manually Issue Store Credit
  • Referrals

Small-Business

$59.99/month

$0.15 per order above 400

  • 400 Monthly Total Store Orders Included
  • All Starter plan features
  • Claim Page Customization
  • Check Balance Page

Pro

$199.99/month

$0.1 per order above 2,000

  • 2,000 Monthly Total Store Orders Included
  • All Small Business plan features
  • Apply Store Credit Button
  • Bulk Gift Card Creation

Premium

$599.99/month

$0.05 per order above 12,000

  • 12,000 Monthly Total Store Orders Included
  • All Pro plan features
  • Multi-Store Gift Cards
  • White Labeling

Starter

$19.99/month

$0.2 per order above 100

  • 100 Monthly Store Orders Included
  • Advanced Gift Card Program
  • Manually Issue Store Credit
  • Referrals

Small-Business

$59.99/month

$0.15 per order above 400

  • 400 Monthly Total Store Orders Included
  • All Starter plan features
  • Claim Page Customization
  • Check Balance Page

Pro

$199.99/month

$0.1 per order above 2,000

  • 2,000 Monthly Total Store Orders Included
  • All Small Business plan features
  • Apply Store Credit Button
  • Bulk Gift Card Creation

Premium

$599.99/month

$0.05 per order above 12,000

  • 12,000 Monthly Total Store Orders Included
  • All Pro plan features
  • Multi-Store Gift Cards
  • White Labeling

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,047 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, comprehensive toolset, and seamless integration with Shopify and other platforms. They value its unique loyalty programs, customizable rewards system, and ability to manage store credit and gift cards across online and POS systems. The app's capacity to handle migrations from other loyalty platforms is also praised. The support team is recognized for their responsiveness and expertise. Merchants note that the app enhances the gift card purchasing experience, revamps referral programs, and increases average order value and return rate.

November 13, 2023

The best Loyalty Programm App. Cashback for customers is better than points.
There are very much options to build a good programm.

The support is fast and very professional. Pauline helped me with some custom changes. I would recommend it to every Brand

IDE BOTTEGA
Germany
12 months using the app
Rise.ai replied November 15, 2023

Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!

September 29, 2023

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

La Chíc Bohème
United States
Almost 3 years using the app
Rise.ai replied October 4, 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

September 8, 2023

Disappointed with the Rise.ai App for Shopify

I recently tried using the Rise.ai app for Shopify to set up a loyalty program for my store. Unfortunately, my experience with this app left me feeling frustrated and disappointed.

One of the most significant issues I encountered was the sudden disappearance of the loyalty program flow I had painstakingly defined. It took a considerable amount of time and effort to create this flow, and losing it without any explanation or way to recover it was incredibly frustrating.

What made matters worse was the lack of any logs or recovery options within the app. When something goes wrong or data is lost, it's essential to have mechanisms in place to help users retrieve their work or at least understand what happened. Rise.ai fell short in this regard, leaving me feeling stranded and unsupported.

At this point, I'm seriously considering exploring alternative loyalty apps for Shopify. As a business owner, I need reliable tools that can seamlessly integrate with my e-commerce platform and offer a consistent user experience. Unfortunately, Rise.ai did not meet these expectations.

I urge the developers of Rise.ai to address these issues promptly. If they can provide solutions to improve the app's reliability and user-friendliness, it would benefit both current and potential users. However, if these issues persist, I may have no choice but to switch to a different loyalty app for Shopify.

In conclusion, my experience with the Rise.ai app for Shopify has been less than satisfactory. I hope that my feedback will help the developers understand the areas that need improvement and work towards delivering a more reliable and user-friendly app in the future.

Pop Up Wine
Singapore
About 4 years using the app

About this app

Launched

December 17, 2014

Languages

English, French, Spanish, and German

Works with

Shopify POS, Checkout, Shopify Flow, Klaviyo, Recharge, Okendo, Loop Returns, Loox, Narvar

Built by Rise.ai

About Rise.ai

4.8 average rating

9 years building apps for the Shopify App Store

19530 NE 23RD AV, Miami, FL, 33180, US

Support

Send a message

info@rise.ai

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