Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 2, 2023

Great customer service answered all my questions quickly. The agent was Eddie. So far RISE is very helpful for me because I need to issue store credit to past customers and this is a wonderful option instead of refunds.

Evolving ButterFly
United States
Time spent using app: 10 days
May 31, 2023

I am absolutely thrilled with this amazing app! It has made a huge difference to my business, and I couldn't be happier with the results. The app is incredibly easy to use, and its impressive features have really helped me to increase sales and attract more customers.

One of the things I love most about this app is how user-friendly it is. I was able to figure out how to use it in no time at all, and I really appreciate how intuitive and well-designed it is. Everything is very simple and straightforward, which makes managing my business a breeze.

Another thing that sets this app apart is the incredible array of features it offers. There are so many different tools and functions to choose from, all of which are designed to help businesses like mine succeed. From powerful analytics to targeted marketing campaigns, this app truly has it all.

Overall, I am absolutely thrilled that I discovered this app. It has been an absolute game-changer for my business, and I would highly recommend it to anyone looking for a way to increase sales and build a successful online presence. Thanks to this app, my business is thriving like never before!

The Sydney Art Store
Australia
Time spent using app: About 24 hours
May 22, 2023

Eddie at Rise is fantastic and super helpful. Great support!!! The team is always very helpful and thorough!

Baby Braithwaite
United States
Time spent using app: 11 months
Rise.ai replied May 29, 2023

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated!

May 17, 2023

Juna was very helpful. Responded to my chat question quickly and efficiently with accurate information. A pleasure to deal with.

Zavida Coffee
Canada
Time spent using app: Over 1 year
Rise.ai replied May 29, 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

May 5, 2023

Customer support is awesome. Eddie helped me throughout and spent almost an hour helping me with my set up. Thank you!!

byou.
United States
Time spent using app: About 5 hours
Rise.ai replied May 29, 2023

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.

April 21, 2023

We were able to customize our Rewards & Loyalty program through custom-built Klaviyo flows and emails by speaking with the Support Team and having them walk us through the process of what we were envisioning. We were speaking with Eddie from the Support Team to prepare for the launch and also troubleshoot any issues in the beginning - we are so grateful for his expertise and timely responses as he was extremely knowledgeable on the Rise.ai integration with Klaviyo and Shopify to get us where we wanted to be. We're excited to see the results of our new program!

GLOSS MODERNE
United States
Time spent using app: 6 months
Rise.ai replied April 27, 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from Eddie.
We're here to help if anything else comes up.

April 20, 2023

The Rise.ai team were super helpful and responsive in helping me resolve my issue. They were friendly, quick and helped me figure out something that I couldn't on my own incredibly quickly. Highly recommend!

Whimsy Nest
United States
Time spent using app: 3 days
Rise.ai replied April 27, 2023

We're glad to know that you had a positive experience!

Should you require assistance with anything in the future, our friendly support team would be ready to help! :)

April 20, 2023

Pauline did a great job assisting me! She was spot on and patient and helped me fix my problem quickly. I really appreciate it.

adpcompanystore
United States
Time spent using app: Almost 2 years
Rise.ai replied April 20, 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

Edited May 24, 2023

Incredible support from Juna!! She quickly pinpointed our issue and provided steps to resolve the problem quickly.

C&Co.® Handcrafted Skincare
United States
Time spent using app: Almost 2 years
Rise.ai replied April 20, 2023

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Should you require assistance with anything in the future, please do not hesitate to reach out.

April 14, 2023

love it

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

highly recommend

letsbuild-woodenpages
United States
Time spent using app: About 17 hours
Rise.ai replied April 20, 2023

We’re so grateful for your 5-star review! We strive to offer the best experience possible, and your review tells us that we’re on the right path! 🤗