The app itself is not hard to set up and there are plenty of help articles along the way to guide you. If you have any trouble with assets appearing on the store, the Rise team is very responsive and great at following up until the problem is solved
Raconte Moi un Chocolat
Itay and his colleague have been really helpful in updating the balance in bulk of a couple of hundred gift cards in our shop. Very responsive and helpful. Thanks again a million.
Better Way Health
Rise has been amazing so far. So much better than out of the box Shopify Gift Card Features. Their support and implementation team has been wonderful as well. Itay and the team have gone above and beyond to make sure our headless Shopify integration went as smooth as possible
Pauline was extremely friendly in assisting us in our move to Rise.ai. Looking forward to seeing what this app can do for us in the future!
Thanks for your feedback! It gives us much pleasure to know that Pauline was able to provide you with the assistance you need. Our support team is definitely always available to assist you if you need help! :)
Itay and the rest of the Rise team provide fantastic service. They really go above and beyond to make sure that you're satisfied and taken care of. Thanks, team!
Thank you for your glowing review! We're glad to know that you're satisfied with the level of service we've provided. Please feel free to reach out should you need help with anything else!
Great and fast customer service who help you find solutions for your specific needs. App works just as promised.
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)
Support is excellent and very helpful, excellent features and really great experience overall really happy.
Thank you for this awesome feedback!
We are delighted to know that you love our features and are satisfied with the level of service we've provided. Please feel free to reach out should you need further help with anything. :)
Industry of All Nations
Great customer support team, flexible and able to adjust the app to meet our needs - shoutout Itay!!
Thank you so much for your review!
We are pleased to know that you have received immediate assistance from the team.:)
Hampers & Co
Great customer service, directed me to my issue immediately and was very informative and quick with response's.
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated!
New Jade Jewellery
Super friendly and helpful team! They answer very fast and do everything to help you out. Thank you so much Eddie & Itay!
Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!