Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.

October 3, 2024

John was absolutely great , very helpful got full assistance , issue resolved fast absolute top man overall so far absolute love the software and we can't wait to work with it

CEO BRUMMY DEALS

Brummy deals
United Kingdom
About 9 hours using the app
July 28, 2024

Easy to use, great customer service

The Reader's Catalog
United States
Over 5 years using the app
August 5, 2024

Thank you so much to Juna for her professionalism. Very helpful !

The Frankie Shop team !

Frankie Shop Europe
France
10 months using the app
June 26, 2024

We have been using it for years and works perfectly for our business. It took us some efforts to customize it to use in Japan, but it is worthy.

The customer service is always great.

NELPANDA
Japan
Over 3 years using the app
October 18, 2024

Thanks a lot to Eddie

HEY KITTY
Czechia
24 days using the app
October 2, 2024

Amazing tool! Highly recommend

CALIBER
United States
1 day using the app
September 24, 2024

DO NOT USE. Incorrectly charged me

Conscious Moss
United Kingdom
4 months using the app
July 19, 2024

Eddie replied very quickly, was extremely informative and made the process SO easy for me! Very happy with his support!

Velvet Noire Boutique
United States
4 days using the app
July 28, 2024

Very impressive customer service and this app is the best I could find for gift cards and a rewards program.

Northwoods Tea & Herb
United States
4 days using the app
June 4, 2024

The Rise.ai support team are beyond helpful. Juna and Eddie went above and beyond helping me create a more robust, user friendly and secure gift card process. Customer service is top-notch. I appreciate their help and support very much!!

stoneroasting.com
United States
11 months using the app