Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

June 11, 2024

very helpfull

Leaf Envy
United Kingdom
About 2 years using the app
Edited March 12, 2024

Good support team & help me resolve me issues.

Asia Penelope Collection
Australia
7 days using the app
April 25, 2017

Gifting has become an integral part of our donation website. I've been very pleased and impressed with the responsiveness from the GiftWizard team. They are quick to follow up and have helped better integrate their plugin with our customer experience.

Retree
United States
Over 7 years using the app
Edited September 19, 2017

Solid experience all around. Great support and clear communication from Mark. Walked me through customizing our gift card from start to finish.

Very happy with the output. Strongly referred!

Chantecaille
United States
Almost 7 years using the app
December 23, 2022

Eddie was wonderful and answered my questions quickly, provided resources, and offered clear explanations. Simply wonderful.

TB12
United States
Over 6 years using the app
Rise.ai replied December 27, 2022

Hi there,

Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

January 11, 2024

Eddie assisted me on the chat and was quick to provide the needed information and guidance to get the customer's concerns resolved in little time at all.

SNOW® Oral Care
United States
About 6 years using the app
Rise.ai replied February 20, 2024

Thank you for your review! We are glad that Eddie was able to help you out in a timely manner.

We're here if you need further assistance on anything else! :)

Edited October 22, 2018

Incredible app, 1000x better than the Shopify native gift card ! Awesome customer support... I would like to rate it 10/5 if I could...

Golf Center
France
About 6 years using the app
December 11, 2021

Great APP. My clients and I love the customization. Customer service was helpful when I had a problem. Fixed it ASAP. Would recommend.

A New Conception
United States
About 6 years using the app
Rise.ai replied March 29, 2022

Hello!

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

November 21, 2018

New user but so far it's great. I am certain it's going to be extremely beneficial to us and lead to new revenue streams and increased revenues.

Free the Bears
Australia
About 6 years using the app
February 14, 2019

Been using the app for a while on my store and i'm glad to say that this is a great app with great customer support! 100% recommended!

touchland
United States
About 6 years using the app