Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.

June 11, 2024

Sold $100 in gift cards and paid $120 in fees. This fee structure makes no sense.

Wine by Lamborghini
United States
4 months using the app
May 8, 2024

Eddie was very helpful and answered my questions in a timely manner!

Caden Lane
United States
About 1 year using the app
June 11, 2024

very helpfull

Leaf Envy
United Kingdom
About 2 years using the app
January 18, 2024

They are very professionals to resolve any issue, they team is amazing and the app runs smoothly. Thanks for your help.

BuyBox Club
United States
5 months using the app
December 19, 2023

Eddie, an agent at Rise.ai, helped us integrate a custom gift card solution, and they are TOTALLY AMAZING. The platform is easy to use, but we had a special use case that required a bit more hands on help from the Rise.ai team

Eddie helped us launch our product and was very patient with me throughout the process

Blank Beauty
United States
About 7 hours using the app
December 14, 2023

App useful. Support is great!

Boost Surfing
United States
About 2 months using the app
January 24, 2024

Great support!

Womads
United States
Over 1 year using the app
Edited March 12, 2024

Good support team & help me resolve me issues.

Asia Penelope Collection
Australia
7 days using the app
December 8, 2023

Quick to resolve and help implement the solution we needed! Eddie was very patient and answered all my questions.

Thermomix - Canada
Canada
28 minutes using the app
April 25, 2017

Gifting has become an integral part of our donation website. I've been very pleased and impressed with the responsiveness from the GiftWizard team. They are quick to follow up and have helped better integrate their plugin with our customer experience.

Retree
United States
Over 7 years using the app