Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

February 27, 2025

We've been using rise.ai for digital gift cards, and it works seamlessly! The setup was easy, and our customers love the convenience. We're excited to try their reward program next to boost customer engagement. Their support team is always very helpful and quick to assist. We highly recommend it!

Wines Direct
Ireland
Over 2 years using the app
February 27, 2025

Junalou was very helpful. Very fast, friendly and knowlegable.
Thank you

if posted, only post business name not my name. thank you

Evolve Fit Wear
United States
About 3 years using the app
January 16, 2025

Eddie helped me get the rewards page running in less than 24 hours! My questions were answered every step of the way!

Kirrin Finch
United States
About 4 years using the app
December 27, 2024

We've been a fan of Rise. The customer service is responsive, the platform is easy to configure, and the integrations are good.

I'd say our move to Rise from Smile has been good. It is more clear than Rewards points for our customers, and a unified tool for gift cards, store credit, and rewards is nice. And it's more cost-effective, which matters a lot to us.

World Spice
United States
About 1 year using the app
February 18, 2025

They have a wonderful support team and it is a very straight forward system.

Our Place - Canada
Canada
Over 3 years using the app
Edited February 13, 2025

I installed this app a couple of days ago, and it is excellent as we have been looking for a way to manage store credit and loyalty all in one place while utilizing Shopify's legacy account creation. The service level of assisting with the setup has been fantastic. Thank you, Junalou (Customer Rep), for your excellent customer service:). UPDATE: we have been using this app for about six weeks, ...

VORZANI
United States
2 months using the app
December 18, 2024

Phenomenal support from Eddie today. He was easy to understand and solved my problem within minutes. Thank you!

Martin Motor Sports
Canada
About 2 years using the app
December 4, 2024

External application to Shopify, limited functions, not intuitive and expensive. I found better and cheaper for Cashback + loyalty

Ludisphere
France
11 months using the app
January 3, 2025

Eddie provided exceptional support for our Shopify app! He was knowledgeable, responsive, and went the extra mile to ensure all our questions were answered and issues resolved promptly. His expertise and attention to detail made the entire process smooth and efficient. We truly appreciate his assistance and highly recommend him to anyone needing help with the app. Thank you, Eddie!

oliandhali
United States
8 days using the app
November 1, 2024

We've been using the Rise AI loyalty app for over a year now, and I couldn’t be happier with the results! We recently revamped our employee loyalty program, and switching to Rise AI has truly been a game-changer.

The bulk upload feature is fantastic. Plus, Itay has been incredibly supportive throughout the entire process

Thanks to Rise Ai, our loyalty program is now more effective and engaging ...

Camden Town Brewery Webshop
United Kingdom
Almost 2 years using the app