Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.
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Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!
We've just begun using Rise.ai, and are super-impressed by the apps design (front and backend). A professional product in every way.
Just as importantly we've had several chats with the Rise support team and always come out of those chats feeling relieved that our problem is taken seriously, and resolved right away. Sometimes, at incredible speed!
So we're quite happy, and would recommend the app to other stores.
Very quick to help resolve my issues! Investigated thoroughly and were able to provide me with a solution within 24 hours : )
Great customer service. They took care of an issue we were having immediately. Very responsive.
Great support team! Eddie helped me out during our onboarding and answered my many many questions I had quickly and easily for my team to understand! 5 Stars!
I had a great experience with Junalou,who was very patient and helpful.Junalou answered all my questions and was able to resolve the issue in a timely manner.
We have been using it for years and works perfectly for our business. It took us some efforts to customize it to use in Japan, but it is worthy.
The customer service is always great.
Easy to use, great customer service
Thank you so much to Juna for her professionalism. Very helpful !
The Frankie Shop team !
The Rise.ai support team are beyond helpful. Juna and Eddie went above and beyond helping me create a more robust, user friendly and secure gift card process. Customer service is top-notch. I appreciate their help and support very much!!