Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

May 16, 2024

It's a straightforward way to give credits and rewards to customers, love how easily it integrates with Shopify

Ghia
United States
Almost 4 years using the app
February 23, 2023

Eddie responded quickly. He explained the issue and provided a solution. Very polite and professional. The problem was resolved promptly.

SlimGenics-Direct
United States
Over 4 years using the app
Rise.ai replied March 15, 2023

Hi SlimGenics-Direct,

Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything ...

November 7, 2019

The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.

CORKCICLE.
United States
Over 4 years using the app
Rise.ai replied November 10, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

Edited November 17, 2021

2018/19: I started an automated campaign sending gift cards after purchase to people who spent over $100 and $50 and with-in a week I generated $1700 in revenue with $300 in gift card cost. That is pretty spectacular! ‍♀️ 2020: Update: I use this app for so many things, from give aways, first time buyers, subscriptions, etc and in less than a year it has generated over $42K. Noa and Roy are ...

WodBottom
United States
Over 4 years using the app
Edited November 16, 2020

We downloaded this app to help meet the needs of our unique customer base. We have been amazed at the level of support from the developer to ensure the app works with our store and to our needs. We would highly recommend this app. The customer service is amazing , specially Karen, she is so friendly !

ICO Uniforms
United States
Over 4 years using the app
October 13, 2023

Really works well for us. Their customer service is amazing.

Recchiuti Confections
United States
Over 4 years using the app
Rise.ai replied October 16, 2023

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!

August 29, 2019

Finally a great store credit solution for Shopify stores! The installation process was smooth and fast.

Fawn Shoppe
United States
Over 4 years using the app
Rise.ai replied September 1, 2019

Thank you so much for the review and for recommending our app :)

Keep booming with your Gift Cards and Rewards Program ✊

Edited February 9, 2021

The Rise team never ceases to impress me. Their customer service and willingness to help is outstanding. As a growing business, it's nice to know you have a company that truly supports my business needs. Another great customer service experience. I'm so happy the Rise team worked with Facebook to get the gift card added to the platform. This will help with brand awareness. The app is easy to use ...

Hello Wellness
United States
Over 4 years using the app
Rise.ai replied December 30, 2019

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

April 12, 2019

Preparing to launch my store, the e-gift service works wonders and you can add your personal touch too..

Sol le Luna Closet
Botswana
Over 4 years using the app
Rise.ai replied April 14, 2019

Thank you so much for the review, and good luck with your new Store Credit and Rewards Program! Just don't forget to come back and update once you get the results ;)

December 2, 2018

Yair and his team were very responsive and super helpful to get things up for my holiday promotions. I had some technical issues and customization needs and they jumped in right away to help me out.

The Britannica Store
United States
Over 4 years using the app