Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.
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I'm still learning it but so far it is very easy to figure out and provides great value to our customers! Thanks!
The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.
Thank you for this awesome review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program!
2018/19: I started an automated campaign sending gift cards after purchase to people who spent over $100 and $50 and with-in a week I generated $1700 in revenue with $300 in gift card cost. That is pretty spectacular! ♀️ 2020: Update: I use this app for so many things, from give aways, first time buyers, subscriptions, etc and in less than a year it has generated over $42K. Noa and Roy are spectacular. The app has only gotten better since I started using it. App is super easy to use and set up. ♀️ Update again 11-17-21: Rise continues to be a valuable app on our store. We have been using it for years now and see it as a great marketing tool. The team at Rise feels like they are an extension of our team. We couldn't be happier. Not to drop names, but Pauline is wonderful. Helpful, caring, and really listens.
Really works well for us. Their customer service is amazing.
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!
Finally a great store credit solution for Shopify stores! The installation process was smooth and fast.
Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊
The Rise team never ceases to impress me. Their customer service and willingness to help is outstanding. As a growing business, it's nice to know you have a company that truly supports my business needs. Another great customer service experience. I'm so happy the Rise team worked with Facebook to get the gift card added to the platform. This will help with brand awareness. The app is easy to use and set up. I like the three options it gives customers to send as a gift. You can also give users a choice of images to select from, to add a customized touch.
Thank you for this awesome review and welcome aborad - your success is our success 🙏
Good luck with your Store Credit and Rewards Program.
Yair and his team were very responsive and super helpful to get things up for my holiday promotions. I had some technical issues and customization needs and they jumped in right away to help me out.
It's a fantastic app to manage customer store credits and gift cards. It seamlessly integrates with Shopify and gives the customer the ability to view their gift card and store credit balances on the account page. The Rise team has also been extremely helpful in getting us set up and resolving any issues/questions that came up.
The rise app is does what we need without too much drama. But their documentation less than optimal... The tech support, however, is really outstanding. My recent interaction with Junalou was typical - good, concise information that pointed to an answer and a solution.
Thank you for sharing this!
We're very happy that Pauline could assist you. Please reach out to us if anything else comes up. We'd be happy to help :)
Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!