Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

July 16, 2020

Absolutely love this app, by far it's the best on Shopify when it comes to gift cards. The user experience is great and it is very easy to set-up. When Covid hit, they were the first to help small businesses allowing to sell gift gards on FB and Instagram at no extra charge.
The customer service is amazing, they reply within minutes every time I had a question and Nadav is fantastic.
I highly recommend this app and I have been with Shopify for 4 years and had lots of trial and error with apps, this is a keeper.

allTRUEist
Canada
About 5 years using the app
Rise.ai replied July 21, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

March 31, 2020

Very good they are extremely helpful and fast! the app is easy to used too!! Totally love it! Very good experience with them

Seira Elves
Singapore
About 5 years using the app
Rise.ai replied April 2, 2020

Thank you so much for this great review - you're truly awesome 😊

July 30, 2018

We are a small and relatively young company (just launched earlier July). We are run by two people and we sell dog accessories to help dogs in need. Gift Wizard has been a great asset to us as a small company in a somewhat specific market.

We have a lot of friends and family who aren't dog owners, but want to support helping dogs, and through Gift Wizard, they were able to help support our cause by purchasing gifts for friends who own dogs.

Gift Wizard also has great customer service and have been great in being flexible and working with us on getting our business up and running - and setting us up for success. We really appreciate them as small business owners.

Tigerpigco
United States
About 5 years using the app
January 20, 2020

My store isn’t live yet, but this app has been so easy to set up and does everything I need it to do! And the support has been fantastic.

NappyMojo
New Zealand
About 5 years using the app
November 29, 2018

We added Gift Wizard to our new Shopify solution, and couldn't be happier with the app, but most importantly the service. We ran into a small hiccup with our Gift Cards during a holiday promotion but was able to rectify the issue quickly thanks to Gift Wizard's wonderful customer support. Fast, friendly and knowledgeable, I'd recommend this app to any business looking to increase their sales.

Trouts Fly Fishing
United States
About 5 years using the app
September 26, 2019

Excellent customer service. Friendly, knowledgeable, and fast to respond. The app interface looks great. Slick UX.

The Tea Spot Boulder
United States
Almost 5 years using the app
Edited February 9, 2021

Great customer experience when we needed development help to integrate Rise.ai with another third-party app. Thank you, Pauline!

NakedPoppy
United States
Almost 5 years using the app
Rise.ai replied August 15, 2019

Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊

Edited November 30, 2018

I'm still learning it but so far it is very easy to figure out and provides great value to our customers! Thanks!

BLNDN
United States
Almost 5 years using the app
May 13, 2020

This app has made a huge difference for us! We were able to import all (many thousands) of our existing in-store gift cards into Shopify with zero trouble. Really impressive. Support has also been excellent. Customers have appreciated the vast improvement to both the purchasing and using of gift cards and store credit on our site. It's not a cheap app, sure, but it's worth every penny.

Twisted
United States
Almost 5 years using the app
November 7, 2019

The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.

CORKCICLE.
United States
Over 4 years using the app
Rise.ai replied November 10, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!