Rise.ai: Gift Cards & Loyalty , 1,069 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.
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Customer support is awesome. Eddie helped me throughout and spent almost an hour helping me with my set up. Thank you!!
We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.
the best gift card app out there.
i was so impressed with their courteous and helpful customer support.
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!
Great customer service answered all my questions quickly. The agent was Eddie. So far RISE is very helpful for me because I need to issue store credit to past customers and this is a wonderful option instead of refunds.
Thanks for your feedback! It gives us much pleasure to know that we were able to provide you with the assistance you need. Our support team is always available to assist you if you need help! Cheers :)
Very nice and helpful support.
Easy to install, easy to use for clients.
I highly recommend !
We're glad to know that you had a positive experience!
Should you require assistance with anything in the future, our friendly support team will be ready to help! :)
Great customer service! Eddie was super helpful.
Thank you for the review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
So far so good. Still setting up the app but haven't had too many issues. John from support was helpful and prompt in replying.
Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
Hat leider nicht wirklich die gewünschten Funktionen und für den Funktionsumfang deutlich teurer als vergleichbare Apps.
Eddie at Rise is fantastic and super helpful. Great support!!! The team is always very helpful and thorough!
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated!
We used the app in the test environment with 0 real orders and got charged over 5.000 dollar ???? this is really a SCAM !!!
Prompt feedback with detail support
Thank you for the review! We are delighted to know that you were able to get the required assistance.
Hit us up if you need help with anything else. :)