Reviews (100)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of gift wrap options and customization features, which have been reported to boost sales. It's praised for its ease of use, compatibility with different themes, and the ability to add custom notes. Many highlight its affordability and value for money, with some noting an increase in revenue after installation. The customer service team is frequently commended for their quick and helpful responses, and the developers are known for their receptiveness to feedback and swift implementation of changes. Merchants also note that the app doesn't impact store performance, ensuring a smooth shopping experience.

April 7, 2021

App is super easy to use and install and the assistance from the team is fast and could not be more helpful.

The Perfume Bar NZ
New Zealand
Over 6 years using the app
November 9, 2017

I had a special request customizing my gift options I offer in my store and the staff at Gift Wrap Plus wrote a unique code for my store at no charge within 24 hours. This is what I call excellent service.

Gogh Jewelry Design
United States
Over 6 years using the app
March 2, 2021

We love this app and the customer service is really outstanding! Thank you for all of your help. Highly recommended!

BlackBear Children's Boutique
United States
About 6 years using the app
July 19, 2019

The staff are always very fast to reply to any questions or problems I have here in Japan. Great customer service!

【公式】goodr | グダー
Japan
Over 5 years using the app
June 30, 2021

Works Great! I have been using this for a while now and can't live without it. PLUS, the support has been amazing! I highly suggest this app!

The Black Bow Jewelry Company
United States
Over 5 years using the app
November 23, 2016

Great App! It worked perfect for our needs by putting the gift wrap option right with the product as an option instead of trying to manage it all at cart level which I sure would have led to confusion for all parties.

I had a small issue when setting it up (totally my fault) and the support was top notch. A little back and forth and they were able to get me totally taken care in plenty of time for the Christmas rush.

I'd highly recommend these guys!

Hotlogic
United States
Over 5 years using the app
May 24, 2018

Perfect for what we needed as out previous gift wrap functionality didn't allow customers to choose which products they specifically needed wrapping. This one does, It took 5 mins to install. I had a small issue with how it was appearing on the site, which was fixed by the support team in under an hour. Would recommend.

Orelialondon
United Kingdom
Over 4 years using the app
January 5, 2021

incredible customer service! we always have a thorough and helpful response from their team within minutes, even during really busy shopping periods like the holidays.

Alice Walk
United States
Over 4 years using the app
Edited October 8, 2018

OK Here it is... I first gave only a 1 star review last year....BUT.... I really like what this app could do for our store. At first it sill wasn't working with theme, Turbo and on Apple IOS Iphone. I sent a email for help and to give them a second chance. Seriously, these guys worked for three weeks to figure out what what wrong and they did. They got the app working perfectly. Hats off to them and their dedication to customer service, ensuring a good product. Thank you

Huckle Bee Farms
United States
Over 4 years using the app
January 26, 2017

Great and useful app, easily affordable and very easy to use, and support from developer is on another level for any customization they always there and quick to help you find solution. Go for it !

Tees Ca
Canada
Over 4 years using the app