Reviews (69)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 13, 2025

So quick to respond and customize the app to fit our needs, layout, and branding. 10/10 customer support!

Enchanted Forest Toy Shoppe
United States
About 5 hours using the app
November 25, 2017

These guys are great. I have been using fownone year or so! Super valuable app. Just upgraded for the holiday season! I had one small issue and the team fixed it within hours! If you own an Ecommerce retail product store. THIS IS A MUST BUY!

Maine Ly Fish Prints And Mercantile
United States
6 months using the app
April 17, 2018

Great app! We immediately received orders that included gift wrapping and provides a great add-on service to our clients. We had a technical issue and I contacted support and the issue was resolved in less than 24 hours. Thank you again!
www.daniquejewelry.com

Danique Jewelry
United States
21 days using the app
Edited May 9, 2022

This app does everything we need it to and is pretty no-fuss! Review is for the customer service, as they were super quick to respond and customize the integration as requested. Would recommend to any small businesses who want a lower cost gift wrap app.

December Thieves
United States
Almost 3 years using the app
January 16, 2018

Their support response is immediate and very helpful. We are also using the Turbo shopify theme and have had very few problems with the app functioning as it should. Support was able to quickly address the one problem we did have and it's working great.

Spirits And Spice
United States
13 days using the app
Edited November 12, 2020

I sell digital products, so I used Gift Wrap Plus to add postcards announcing the product as a gift. Soner and the dev team added a custom name and address fields for the gift postcard to be sent to. They were super helpful, quick and easy to work with!

Global Partner Market
United States
7 days using the app
November 18, 2021

Once again, I have to leave this app a 5-star review! Soner was so helpful (and quick!) to help me with some questions re: setting up our gift items.. Love how responsive they are and help me make sure everything is working just right.. Thank you!!

GRACEiousliving.com
United States
6 months using the app
November 29, 2021

We used this app to provide a gift note option to our customer on each product page that could have one. We would love if they had an option to add to the checkout page as well in case the customer missed it before. The support team is wonderful!

The Urban + The Mystic
United States
Over 1 year using the app
May 31, 2017

It's a very simple app, but I had a smaller problem creating the price. I got frustrated wrote to support, and actually deleted the app.

Support returns to me within 5 mins.

Thats very pro, and fair pricing for upgrades as well so 5 stars!

Dinluksus
Denmark
37 minutes using the app
Edited August 21, 2020

Outstanding customer service!! Every Shopify app developer should be this efficient. I liked the app before but after working with Soner on a minor issue I’m completely sold. The problem was solved within a few hours after notifying them and without any issues. Multiply my 5 stars x 10. Well done guys!

Tadpoles and Tiddlers
United States
6 months using the app