Reviews (64)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 13, 2025

So quick to respond and customize the app to fit our needs, layout, and branding. 10/10 customer support!

Enchanted Forest Toy Shoppe
United States
About 5 hours using the app
Edited August 21, 2020

Outstanding customer service!! Every Shopify app developer should be this efficient. I liked the app before but after working with Soner on a minor issue I’m completely sold. The problem was solved within a few hours after notifying them and without any issues. Multiply my 5 stars x 10. Well done guys!

Tadpoles and Tiddlers
United States
6 months using the app
Edited November 17, 2021

FAQs are jibberish, not easy to use, have been using a plan but seems to add little value, now looking for a better option - free option seems best as paid adds little. Sonar is just rude

The Coast Office
United Kingdom
12 months using the app
Nulls.Net replied November 17, 2021

Thank you for your time and review.

January 26, 2017

Great and useful app, easily affordable and very easy to use, and support from developer is on another level for any customization they always there and quick to help you find solution. Go for it !

Tees Ca
Canada
5 days using the app
Edited July 13, 2020

Amazing app... easy to set up and use. REALLY helpful support team too. Highly recommended! If you want to see it working, check out a product on sleepsmug.com and look for the luxury gift box option.

SMUG
United Kingdom
3 months using the app
November 9, 2017

I had a special request customizing my gift options I offer in my store and the staff at Gift Wrap Plus wrote a unique code for my store at no charge within 24 hours. This is what I call excellent service.

Gogh Jewelry Design
United States
About 1 month using the app
April 22, 2020

This app not only works perfectly, but the customer support is STELLAR! We couldn't be happier. Thank you so much to Soner for all the excellent and lightening fast response to make this app over and above for us!

Black Ink
United States
2 days using the app
November 12, 2020

I've just added the app and the team was extremely responsive in helping me make sure the app is set up correctly and works perfectly. I upgraded to a paid program in order to customize and the work was done in less than 10min! thank you!

mazi + zo
United States
About 3 hours using the app
November 25, 2017

These guys are great. I have been using fownone year or so! Super valuable app. Just upgraded for the holiday season! I had one small issue and the team fixed it within hours! If you own an Ecommerce retail product store. THIS IS A MUST BUY!

Maine Ly Fish Prints And Mercantile
United States
6 months using the app
May 31, 2017

It's a very simple app, but I had a smaller problem creating the price. I got frustrated wrote to support, and actually deleted the app.

Support returns to me within 5 mins.

Thats very pro, and fair pricing for upgrades as well so 5 stars!

Dinluksus
Denmark
37 minutes using the app