Reviews (100)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of gift wrap options and customization features, which have been reported to boost sales. It's praised for its ease of use, compatibility with different themes, and the ability to add custom notes. Many highlight its affordability and value for money, with some noting an increase in revenue after installation. The customer service team is frequently commended for their quick and helpful responses, and the developers are known for their receptiveness to feedback and swift implementation of changes. Merchants also note that the app doesn't impact store performance, ensuring a smooth shopping experience.

March 1, 2019

Not only is the app brilliant but the customer support is the best I have seen from a Shopify app provider - We asked if the app could be customised to meet our stores needs and it was done without any problems. Really would recommend to anyone offering a gift wrap service

OfferDropper
United Kingdom
Over 2 years using the app
November 30, 2016

We just signed up for Gift Wrap Plus for our website Curated Nest, and the customer support got back with us within minutes of our support question. They were able to modify the code to allow the app to work seamlessly with our Shopify them. Very impressed with their support!! Highly recommend!

Little Fox Design
United States
Over 2 years using the app
June 11, 2021

This app is really nice! love how it looks and works ! And the support is out of this world. Soner is so prompt in his replies and helps solve the problem at lightning speed. Amazing app & customer service. I highly recommend them!

KANYEKA
Singapore
Over 2 years using the app
December 10, 2021

Great App that does what it promises without creating problems!
Super customer support. They helped me in real time to solve and develop something that fits easily in my shop.
Very top!

HENRY BEGUELIN
Italy
Over 2 years using the app
January 4, 2019

I am very happy with the response time and dedicated customer service. They are easy to communicate with and went above and beyond to make sure the app was compliant with the existing apps running in my shop. Great service! Highly recommend!

Ketzel
Canada
About 2 years using the app
November 20, 2017

These guys get high marks for their support ... we needed a few modifications and they responded on the weekend, and by Monday morning they created some custom code to make it work for us. Thank you!

Beyond Brave Cosmetics
United States
About 2 years using the app
January 13, 2017

Easy install and needed some help immediately. They responded very quickly so that I was up and running within 30 minutes of install. So far it is working great and is exactly what we needed!

Growing Up St Pete
United States
About 2 years using the app
April 9, 2021

Great app & support ! I had a minor issue on the cart section, they fixed it within 15 mins ! I recommend !

Sudist
France
About 2 years using the app
February 13, 2018

Love this app! Soner provided knowledgeable service and speedy support in helping to customize our gift wrap style options. We've had the app installed for less than 48 hours and have already received several gift wrap orders. Having the gift wrap option visible and easily accessible on the product page is making a positive impact. Thanks very much!
Deborah @ Clothed with Truth

Clothed With Truth
United States
About 2 years using the app
August 22, 2018

Legit gift wrap app. It does exactly what we need and at minimal cost. Their support is quick, responsive, and all over it.

If you are thinking of a gift wrap app, try this one first.

Jerky Com
United States
Almost 2 years using the app