Reviews (68)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for its variety of gift wrap options and customization features, which have been reported to boost sales. It's praised for its ease of use, compatibility with different themes, and the ability to add custom notes. Many highlight its affordability and value for money, with some noting an increase in revenue after installation. The customer service team is frequently commended for their quick and helpful responses, and the developers are known for their receptiveness to feedback and swift implementation of changes. Merchants also note that the app doesn't impact store performance, ensuring a smooth shopping experience.
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I have used this app for over a year now, never had any issues, its always worked like a dream, looks smart, easy to set up and maintain and if you do sell enough to need to pay for the app, the cost is cheap enough to make back on your sales of wrap. I recently had a query to add a choice of Xmas and Floral wrap with the festive season coming, they replied in minutes, with a fix, and that is now complete, I am so happy! Customers can now pick between wraps. Thank you
This app allows me to offer gift wrapping options to my customers. At first I set up just one option on my own and that went fine. But then I decided to add another girftwrap style choice and needed help setting that up. The support team is fabulous -- they respond very quickly, usually within the hour. They have handled all of my customizing requests efficiently and pleasantly! I highly recommend Gift Wrap Plus for both their product and their excellent support.
Very helpful customer service and a great price point for the product. I like being able to have options for gift wrap. Thank you!
App is easy to use. Looks good on our site. Great, responsive app support with immediate email responses containing helpful answers from customer service. Thanks Somer!
incredible customer service! we always have a thorough and helpful response from their team within minutes, even during really busy shopping periods like the holidays.
This app is THE BEST gift wrap app on the platform, I promise you will not be disappointed. I received grade a customer support - immediately fast replies! I asked the developer for a change, and it was changed within 24 hours... absolutely incredible. I've been using this app for months now and am always impressed at it's intuitiveness. I see other shops that use a different gift wrap app and none of the others look at integrated, smooth and clean as Gift Wrap Plus does. Also - you get the MOST for your dollar here - other apps are way more expensive and offer LESS features. I am very happy this was the first app I chose for gift wrap - the dashboard makes everything easy to view/edit. Thank you Gift Wrap Plus for all the work you've done for Pazzazed during our busy holiday season - your constant customer support is immensely appreciated and we will be shouting your name from the rooftops for all to know about the amazing work you've done with this app.
i've been using this app for quite some time now and i'm fully satisfied. The customer support is just great and really fast. thanks !
Awesome app and customer service! They are very attentive to their customers and answer emails quickly.
Once again, I have to leave this app a 5-star review! Soner was so helpful (and quick!) to help me with some questions re: setting up our gift items.. Love how responsive they are and help me make sure everything is working just right.. Thank you!!
Outstanding customer service!! Every Shopify app developer should be this efficient. I liked the app before but after working with Soner on a minor issue I’m completely sold. The problem was solved within a few hours after notifying them and without any issues. Multiply my 5 stars x 10. Well done guys!