GLab: Gift Wrap & Gift Message

GLab: Gift Wrap & Gift Message

Reviews (112)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add personalized gift messages and schedule deliveries, enhancing the shopping experience especially for last-minute shoppers. It also supports upselling by prompting customers to add extra gift-related products and integrates with platforms like Klaviyo for customized messaging. The app is praised for its user-friendly and intuitive features, including a pop-up design that simplifies the selection of gifting options. Exceptional customer support is frequently highlighted, noted for being responsive and proactive with live chat and video call assistance, and offering customization to meet specific merchant needs.

June 18, 2024

Exactly the app we needed and were struggling to find. Support is fast and helpful too. Thanks

Little Mouse Baby Clothing and Gifts Ltd
United Kingdom
25 days using the app
May 9, 2024

Very helpful support. The team really helps you to set up the app in your website. Thanks a lot

1Bis Rue des Merveilles
France
20 days using the app
May 2, 2024

Customer support is excellent. Amit was able to quickly help me with a few customizations to the pop-up. I'm very excited to be able to provide my customers with the option to send a gift message letting the recipient know a special gift is on the way. It's such a great solution for last minute shoppers.

Wild Little Berry
United States
4 days using the app
April 21, 2024

Unfortunately it's not working. In my first order the app crashed and they couldn't fixed that.

3DPrintingLabDesigns
Greece
2 months using the app
Skai Lama replied June 3, 2024

Sorry that you had a bad experience. Would've loved to help you out and fix this if you gave us more than an hour. The app interacts with the custom themes of different stores, and sometimes it needs a tweak to make it work.

April 19, 2024

This guys know what they do! They helped us through their chat support very fast, to put the option in Check out as we like to have it. We can only recommend them! Easy and fast support, this is perfect, even if all is easy to set up :)

Aspegren-denmark.com
Denmark
About 23 hours using the app
May 13, 2024

it's great! The support team always here to help me.

My little things
Slovenia
About 1 hour using the app
June 20, 2024

A versão gratuita já atendeu as minhas necessidades. Recomendo!

marjoias.com.br
Brazil
3 months using the app
February 27, 2024

Thanks so much, quick response and easy fix!

helenloveday
United Kingdom
Over 1 year using the app
November 10, 2023

Super fast support team who jumped on a Google Meets with me to help me get set-up. Their integration with klaviyo makes sending customized messages super easy. Would love for them to build out a feature that adds the product to the cart when submitting your gift options but other than that we have been loving it so far:) Even were able to remove certain notes that flowed through to our 3PL which was super helpful.

Everist
Canada
About 2 months using the app
November 20, 2023

Gift Lab has been great for our small business. We specialize in gift boxes and many customers enjoy being able to write a custom note and schedule the delivery. It is a very intuitive interface. Highly recommend.

Here I Am Box
United States
11 months using the app