Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its functionality, ease of use, and customization options, especially for businesses specializing in gift boxes. It integrates well with Klaviyo, enhancing customer experience and upselling potential. The support team is praised for their quick and effective help. Many find it affordable and note that it quickly pays for itself through increased sales. It's user-friendly, easy to set up, and enhances the basic checkout process.

November 20, 2023

Gift Lab has been great for our small business. We specialize in gift boxes and many customers enjoy being able to write a custom note and schedule the delivery. It is a very intuitive interface. Highly recommend.

Here I Am Box
United States
11 months using the app
November 10, 2023

Super fast support team who jumped on a Google Meets with me to help me get set-up. Their integration with klaviyo makes sending customized messages super easy. Would love for them to build out a feature that adds the product to the cart when submitting your gift options but other than that we have been loving it so far:) Even were able to remove certain notes that flowed through to our 3PL which was super helpful.

Everist
Canada
About 2 months using the app
December 13, 2023

Fast support and best value for money app

The Prink
India
10 months using the app
August 22, 2023

We had been facing some technical issues at the beginning, contacted tech team right away and they responded to us quickly and politely. This app included those features that I were seeking and pricing also acceptable. Worth a try and I would recommend to those who want a gift message or wrapping function for your website.

仙姐鮮菓
Hong Kong SAR
9 months using the app
Edited December 8, 2023

Support team are fantastic! They assisted with updating placement and functionality to enhance the implementation on our store.

App is super easy to setup and has had a profound improvement on our stores ability to offer a more well rounded service to our clients as well as upselling our gifts.

A Mano Florals
Australia
About 1 month using the app
October 25, 2023

Decent app for allowing product upsells such as gift-wrapping with personalised messages with decent support for queries and troubleshooting.

All Jigsaw Puzzles
United Kingdom
6 months using the app
March 18, 2024

amazing

UnfoldSelf
India
15 minutes using the app
November 6, 2023

Quick response and helped me with my problems and difculties I had with the app! Would recomend!

MIGLOT Parfums
Belgium
3 months using the app
June 15, 2023

Originally the app had the limitation that the From & To parties were available to print on cards, but couldn't be printed on packing lists and we use our packing lists as the gift message.

They dutifully honored our request and added this feature without any additional cost to us. Bravo!

Enjou Chocolat
United States
About 2 months using the app
October 19, 2023

Amazing support with Sid!!!! Love the tool and personnalised support

Kidstorie
France
11 months using the app