Reviews (153)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing gifting operations, especially in corporate and multi-recipient settings. It allows personalized messages, efficient cart management, and reliable digital message delivery. Features like seamless CSV uploads for bulk orders and smooth integration with Shopify and Klaviyo are appreciated. The app is user-friendly and easy to install, with responsive and expert support continuously updating and adding new features to maintain functionality and relevance.

March 4, 2026

The Giftnote app is intuitive, reliable, and integrates seamlessly into our processes. It has made managing gift messages and customer interactions much more efficient.

A special shoutout to Nick and the Giftnote support team who have been outstanding. Their responsiveness, expertise, and willingness to help with any questions or tweaks make managing updates and changes much easier.

Highly recommend Giftnote to any business looking for a simple and effective gifting solution backed by fantastic service.

Jardan
Australia
Over 3 years using the app
Giftnote replied March 16, 2026

Huge thanks for the shoutout! We love working with the Jardan crew. Your furniture is such a premium gift idea, so our goal was to make sure the gift message felt just as high-end as the product.

We really focus on making the gifting experience seamless so you can identify those gift recipients and turn them into loyal customers. It is all about making the process intuitive and reliable without the manual overhead. Great to have you guys with us.

Nick
Co-Founder

February 13, 2026

Best Kept Secret for Gifting!
We absolutely love using Giftnote at Union Square Wines. It has revolutionized how we handle multi-gifting, making the process incredibly easy and adding a personal 'wow' factor our customers really appreciate. The ability to deliver gift messages digitally is a game-changer—finally, no more worrying about notes getting lost in packages! On top of that, their customer support is unparalleled; they are responsive, helpful, and truly care about your success. Highly recommended!

Union Square Wines
United States
Over 1 year using the app
Giftnote replied March 16, 2026

Cheers to the team at Union Square! Wine is the ultimate gift, so we were stoked to help you guys automate the multi-gifting and corporate gifting side of things.

We built Giftnote to make scaling that B2B revenue channel affordable and easy, specifically to stop the manual grind of lost notes and delivery stress. Our goal is to make sure every digital delivery provides that wow factor while helping you drive ROI.

Nick
Co-Founder

February 16, 2026

We’ve had an amazing experience with Giftnote so far! The team was so helpful throughout onboarding, walking us through every question and helping us tailor the app exactly to what we needed. Our customers love the experience and so do we. Couldn’t recommend it more!

Honey Birdette AU
Australia
12 months using the app
Giftnote replied March 16, 2026

Really appreciate the recommendation! Your products are a go-to for gifting, so it was a pleasure helping the team tailor the app to identify gift recipients for your marketing flows.

Our mission is to make the online gifting experience amazing while helping you turn every gift sent into a potential conversion. Glad to have been part of the journey for the last year.

Nick
Co-Founder

March 3, 2026

Great gift message app. Support was excellent but didn't need a whole lot aside from some setup questions. Offering gift message option has helped conversion during gift giving season. Highly recommend this app.

Plush Necessities
United States
4 months using the app
Giftnote replied March 16, 2026

That’s awesome to hear! Luxury robes are the perfect gift, so I’m glad we could help you guys boost those conversions by making the gift message option effortless for your customers.

We want to help you turn every gift order into a future customer by capturing that recipient data properly. Glad we could help you prepare for the gift-giving season without any setup headaches.

Nick
Co-Founder

March 30, 2026

We have just started working with Giftnote and so far all is pretty good. Our customers seem to enjoy the control of when messages are sent and it all connects with shopify delivery systems.
The best part is being able to send the giftee follow up offers. Before this we were missing out on sales as our customer was not the recipient, Giftnote managed to fix this.
Great team, super helpful and supportive.
Thanks team Giftnote

iLOLA
United States
3 months using the app
March 3, 2026

We’ve loved using Giftnote. Super easy to set up, clean UX, and it genuinely makes the gifting experience feel more thoughtful and premium, without adding operational headaches on the backend.

Their team has been responsive and great to work with, and the integration was way smoother than expected. It’s one of those tools that just works and quietly improves the customer experience.

Highly recommend for any DTC brand looking to level up gifting without overcomplicating things.

Lineage Provisions
United States
3 months using the app
Giftnote replied March 16, 2026

Really glad to hear the integration was smooth! You guys have a great product, and our goal is to help you quietly improve the customer experience while identifying gift recipients to drive repeat sales.

It is all about making gifting a growth channel rather than an operational headache. Thanks for the support and for having us on the store.

Nick
Co-Founder

February 13, 2026

Our experience using this feature has been extremely smooth. We have implemented Giftnote for Corporate Gifting Initiatives. Our DTC customers use the gift message feature quite often as well.

Nick has been both responsive and helpful throughout the process, and in ensuring settings make sense for how our brand operates!

If your product is in the gifting space, this is a great option.

Teaspressa
United States
4 months using the app
Giftnote replied March 16, 2026

Thanks for the review! Your tea kits are such a unique gift idea, so seeing you guys scale those corporate gifting initiatives is exactly why we built this engine.

We want to make it affordable for brands to grow their B2B revenue while making the business side of things way easier. Glad the team could help you get the settings dialed in for how your brand operates.

Nick
Co-Founder

February 14, 2026

Installation is easy - the team does it for you. Customizing the interface for your brand is intuitive and quick. Our customers were asking for a gift note feature, and this was the best option.

Midnighties
United States
3 months using the app
Giftnote replied March 16, 2026

We are so glad we could get that gift note feature live for you! Comfort is always a top-tier gift, and we love making sure the installation helps you scale without the tech stress.

Our mission is to make online gifting amazing for the customer while giving you the tools to identify recipients and turn them into your next big fans.

Nick
Co-Founder

January 28, 2026

We’ve had a great experience with this app. Initially, we planned to use it mainly during peak gifting periods, but after reviewing performance and usage, we decided to keep it active year-round — and we’re still seeing consistent usage post-holiday, which has been a great surprise.

The app has been working smoothly, with no complaints from customers. We did encounter a minor issue with email messaging, but that was related to our internal setup rather than the app itself.

Overall, we’re very happy with the performance and value it provides, and we appreciate how relevant it is beyond traditional gifting seasons. Looking forward to upcoming features and continued improvements.

Marcella
United States
3 months using the app
Giftnote replied March 16, 2026

Love this feedback! It is a common surprise that gift messages drive consistent revenue year-round, not just during the holidays.

We are all about helping brands like yours turn every gift order into a future conversion by identifying the recipient data. Glad to hear it is working smoothly for the Marcella team.

Nick
Co-Founder

February 17, 2026

The app is easy to install and the support is GREAT! Highly recommend.

Memorize Trunks
United States
Over 1 year using the app
Giftnote replied March 16, 2026

Thanks for the 5 stars! You guys have such a meaningful product.

Our goal at Giftnote is to make that gifting experience perfect while helping you scale your business through recipient identification. Glad our team could help you get the support you needed to keep things running smoothly.

Nick
Co-Founder