Reviews (170)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for enhancing the gifting experience with features like digital gift messages, multi-address shipments, and integration with Shopify and Klaviyo. It's valued for its smooth performance, intuitive interface, and easy setup. The ability to send timed gift messages via email or SMS is a highlight. Merchants commend the responsive support team and appreciate the app's continuous improvements to meet evolving needs.
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This app has been fantastic for us due to our 3PL constraints in adding a physical gift note. It has saved our customer service team a lot of time and effort and has generated revenue from gifted prospects.
So far, so good! Admittedly we haven't fully utilized the multi-ship features yet, but the gifting and gift card experience has been a vast improvement. Easy to use, integration with Klaviyo is great, and the team is very responsive and helpful. There are some other platforms/apps out there for gifting and corporate/multi-ship that might be a little more polished, but when considering costs, this app provides a lot of value.
Gift note has been an amazing app to generate new leads and to drive down the number of customer service tickets on gift exchanges.
We can’t say enough good things about GiftNote and the team! The GiftNote functionality in our Shopify store has enabled us to offer our seasonal sentimental gift product in ways that previously weren’t possible and it has given us a significant differentiator in our market.
We’ve received several messages from customers telling us how easy the process is and how excited the recipient was to receive the email.
We now have large organizations and professionals who regularly send their clients gifts ask about multi-gifting options, and we are looking to add the enhanced GiftNote feature.
The entire GiftNote team was there to support the implementation into our website and email system! We are looking forward to using GiftNote for many years to come!
A must-have if gifting is any part of your business. We run a BBQ subscription box brand, and a significant chunk of our orders are gifts. For a long time, we had very little visibility into gift recipients and no real way to bring them into our ecosystem. Giftnote changed that. That handoff has been genuinely valuable for building a subscriber base beyond just the original purchaser.
On the digital gift card side, Giftnote is a clear step up from what Shopify offers out of the box. The recipient experience is more polished, the messaging is customizable, and it just feels more intentional, like the gift was thought through rather than auto-generated.
Setup was straightforward (plug and play for default product pages, and easy to customize....the pre-built Klaviyo templates were easy to customize with our branding) and the support team is responsive. Nick was extremely helpful at every stage of the rollout.
Giftnote has been a fantastic addition to our Shopify store. Not only has our customer experience improved, but our gift card sales have increased as well. The integration and set up was smooth, and the app is easy to use. We appreciate the quarterly check ins from the Giftnote team.
We recently released a product where we saw a ton of people choose the gifting option. It's a great feature that people really appreciate!
Easy to use, very communicative when you need help with anything
GiftNote is exactly what we were looking for to handle multi-address corporate orders! They were extremely helpful with setup and always responsive with every question I had.
We haven't yet used all of its capable of yet, but the gift message option was a huge unlock for our Q4 business.