Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

October 27, 2020

Such great customer service, fast and professional! Would definitely recommend to any Shopify user!!

Lula's Garden
United States
About 1 year using the app
April 22, 2020

This app has been so helpful to us when launching a limited gifting series at our shop! It has the exact functionalities we were looking for, and support has been unmatched. Thank you Tim for helping answer our questions and to the whole Giftship team!

THELIFESTYLEDCO Shop
United States
About 1 year using the app
August 31, 2021

I was having trouble with multiple shipping showing up on my drawer style cart, and support was very helpful in helping me get it set up! highly recommend this app.

Bask Box
United States
About 1 year using the app
September 10, 2021

This is a really good app, very complete because it allows you to do multishipping, add notecards and allow a customer chosen shipping date. Gist is very responsive, and the experience working with them has been really good.

Bridgewater Chocolate
United States
About 1 year using the app
January 21, 2021

Absolutely love this app. Not only does it do exactly what we need it to do, but the customer service & support team is wonderful. S/o to Zac Fair.

Puzzledly
United States
12 months using the app
Edited August 20, 2020

GiftShip was exactly what we needed for our gift giving business "The Client Box". Kevin and the crew were very helpful at the start when we had a few questions at the start. Look forward to working with you all!

The Client Box
United States
11 months using the app
November 1, 2023

Great app and the customer support is amazing! Thank you Jayson for everything you've done!

You Booze
United States
11 months using the app
September 8, 2023

App works well, and even better - customer service is super fast and friendly!

Colorado Crafted
United States
11 months using the app
October 16, 2020

Great app! Fantastic service! Quick response time. We're so pleased we are using it on two different sites.

EKU BOX
United States
11 months using the app
October 31, 2021

We bought this app for the Multi-address ship function. It took a little bit of work to get it set up as we envisaged. Any query we had was answered incredibly well and quickly. The support is some the best I have encountered from an App developer. Absolutely no hesitation in recommending this app.

マヌカハニー専門店 ハニーフュージョン
Japan
11 months using the app