Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-ship, product customization, and bundling features, which simplify gift orders and increase sales. The customer service is noted for its quick and effective problem-solving. Despite minor issues, the sentiment is generally positive.

April 6, 2023

Giftship is amazing. They were even able to help us implement an extra delivery charge that is triggered by a specific selected date. They were really fast at getting it in place.

Grace Rose Farm
United States
Over 1 year using the app
Edited April 16, 2018

Great and easy to use. The customer service was amazing!

Parcelportland
United States
Over 1 year using the app
December 20, 2017

Giftship customer service was quick and professional reviewing the install! The app features are very useful and work well. Glad I found this app!

Tennessee Baskets
United States
About 1 year using the app
November 23, 2020

I use this app to allow customers to schedule delivery dates, and it works great. The Gist App team was very accommodating in making sure the app was set up properly in my particular theme. Thank you!

Cheese Brothers, Inc.
United States
About 1 year using the app
February 4, 2021

Great app that does what we need it to do, support has been very prompt helpful with any issues that I have had too.

onthewaybox
United States
About 1 year using the app
December 7, 2021

The App works exactly as I hoped. I needed some Theme tweaking to make it look exactly the way I wanted, but Tim went WAY over and above to make sure the App looked and functioned exactly the way I needed it to. Highly recommend!!

Flour of Scotland
United States
About 1 year using the app
Edited June 3, 2022

Giftship is solid gold for us - full 5-stars! For me, a no-brainer. Initially we started out with a competing delivery date app. Honestly, we had a terrible experience - lots of issues (buggy) resulting in loss of time, money and energy. We transitioned to Giftship and it was smooth sailing from the very first moment. Giftship is a all-in-one gifting solution: gift messages module, gift wraps option, delivery date picker with smart logic to make all sort of customizations, auto tagging module, pop-up, and the list goes on. Yes, it's a bit more expensive but relatively speaking worth every penny. The Giftship team has been responsive and helped us transition. Thank you Gist and keep up the great work. I can't wait to expand to Gist's Wholster.

MIRRELL
Netherlands
About 1 year using the app
December 9, 2020

It's so nice to be able to offer shipping to multiple addresses within 1 order! Not only that, we have set up the date picker to allow people to schedule their flower deliveries for upcoming occasions for up to a year in advance. We have also just started using the add-on features. Great app! Great support and great service! Highly recommended.

Gray's Florist
Canada
About 1 year using the app
February 20, 2020

I had a big issue with how Paypal info was being incorrectly rewritten back to our customers order. Shopify said it was not on them and PayPal said the same. By using GiftShip all the information now is transferred correctly. Plus, our gift is typically being sent to a different address and it's nice for the customer to be able to fill out the enclosure note. Lastly, the GiftShip team responds quickly and helps me accomplish what needed to be done.

PrayerBowls
United States
About 1 year using the app
January 12, 2021

This is a great app! It does everything that is advertised and is very user friendly. Plus the customer support is excellent!

Club Encourage Gifts
United States
About 1 year using the app