Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its multi-address shipping, gift messages, future delivery dates, and upsell features. It's praised for its user-friendly interface, easy setup, and seamless store integration. Features like "build-a-box" and splitting gifts into separate orders are particularly valued. Merchants report increased revenue and savings on development costs. The app's customer support is commended for their quick and helpful responses. It's also recognized for enhancing customer shopping experience and aiding business growth, especially in corporate gifts.

February 13, 2023

I wish every app developer was as responsive, prompt, and helpful as Giftship's team! Stella, Mateo, and Tim helped me work through several issues specific to making the app work for my needs. They even helped adjust the text alignment to match my product pages better, along with the padding around their app's added text on my product pages, creating a much more built-in, custom appearance.

In regards to the functionality itself, it's flawless. I changed text fields and prompts within the "Manage Translations" portion of the back-end of the app to make it really work well with my store. And, I love that it splits the gifts into separate orders, which pull perfectly into ShipStation.

While it may not be the least expensive app out there, it's worth every dollar!

Oak City Gifts
United States
About 1 month using the app
July 27, 2023

I've been super pleased with this app. I appreciate all of the features jam packed into this single app - I feel that I am getting a value for my money. My favorite feature is the build-a-box, which, simply put, makes buying more product easier for my customers. When I have had to reach out to support, response time has been prompt and issues resolved quickly and easily. It's a fantastic, do-it-all gifting app.

Tre Sorelle
United States
8 months using the app
November 14, 2022

We have been using Giftship since the inception of our business that is growing and thriving on shopify. Not only has the app worked well with our website to customize it to our needs, but The Giftship Team has been great at helping us learn and navigate through a couple obstacles. They are very quick to respond, work on our website when needed very quickly, and communicate well the issues.

Sparrow Box Co.
United States
About 2 years using the app
February 9, 2023

We are so happy we choose Giftship! After hours of searching for the right app to suit our website we are so glad we found these guys. The app has worked very well for our store and the customer support has been fantastic every time! Well worth the investment. Well done guys - can't wait to work with you as your business develops and grows.

Little Shop of Happiness
Australia
10 months using the app
February 9, 2023

Before we had 2 apps to run our giftbox option... With this app, we have all options! Thanks to Tim, support guy, that helped us a lot to put everything on place and to guide me through the app. Appreciate it. We are very happy and can only recommend this app and their friendly support. 100% satisfied

Saga-copenhagen.com
Denmark
7 days using the app
March 2, 2023

Alright, let me break down my full experience with GiftShip. I first came across this app 1 year ago, and I implemented it on my website. I knew exactly what I wanted, but back then they did not have it all the capabilities, and I ended up leaving. We just recently came back to GiftShip, and the difference in capability, workflow, and a huge improvement in UX has been tremendous. Picking any paid service is like picking a partner in business, and we are very careful with that. We try to pick wisely. Now, congratulations to the team on the massive growth, and major improvements in the platform. And also for Tim, for being an awesome Merchant Support filled with wise coding knowledge and fast turnaround. The company is lucky to have you!

Twine Gift Co | Custom Corporate, Client and Wedding Gifting
United States
9 months using the app
May 16, 2023

Absolutely love Giftship!!! It is super easy to use and the customer support is the best of any app on my store. Will definitely keep them on my store and highly recommend to anyone considering adding it to theirs. Specifically, Tim always does a fantastic job. Thank you!

Whiskey Caviar
United States
9 months using the app
March 28, 2023

The support at Gist apps is phenomenal! The app needs some style and function tweaks to meet our needs, and the app support has delivered time and time again with every little request. We are very excited to get the Giftship app to full functionality. It provides features for us to offer our customers that I have been searching for the past 6 years. Thank you for creating this app to meet the complex needs of gifting businesses. It is a game changer for our business!

The Confetti Post
United States
2 months using the app
September 26, 2022

Great customer support! We had an app conflict from changes we made to our theme and the team at Gist was on it to help fix things on the back end. They even took time to create a Loom vid to show us what was going on.

Joyful Bath Co.
United States
Over 3 years using the app
Edited March 24, 2023

These folks are totally amazing. Seriously, the app works great but they spent almost a week perfecting for our store. You have no idea how outstanding the customer service is. They listen but also makes it happen. All I can say is thank you Tim and staff. If you are looking for a bundle app. Definitely use this one.

Huckle Bee Farms LLC
United States
About 1 month using the app