Reviews (322)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the gifting experience with features like multi-address shipping, personalized messages, and specific delivery date selections. It includes tools like Box Builder and order printer, improving operational efficiency and customer satisfaction. The app integrates smoothly and performs stably, with a support team praised for their responsiveness and effectiveness in resolving issues, making it a favored choice for optimizing gifting services.
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We’ve used this app for 3 years and loved it, but unfortunately it changed recently. Discount codes are no longer applied to the “parent” (original) order, only to the “child” orders. When a customer places an order for 2 items with each one shipped to a different address, the quantity discount code for 2 items won’t work now. Our business relies heavily on volume discounts to increase sales, so ...
Really appreciate the review! Glad we got everything working well!
If you just need an app that will allow you to send shipments to another address this app will work for you. However, if you care about the analytics of your website DO NOT INSTALL THIS APP. Not only will this app inflate your order numbers (each GiftShip order counts as 2 orders) but it will also miscalculate your financial analytics. This does not mean you won't get paid what you are owed, it ...
Hello,
Thank you for the feedback, and we are sorry to hear of your frustration.
Just to clear up the wording here, there is no API issue at play here. It's through the ...
It stopped working out of a sudden while the app was charging our bills. so disappointing. The app is so nice and organized but paying for something that stopped working while billing the invoices is just so unacceptable.
Hello 👋, thank you for reaching out! And so glad to hear that you are enjoying the app! 💯
We are available to help troubleshoot anything that may have occurred here, and I've ...
What kind of customer service is this?? We DID PAY. Our business is not operating yet, we do not make a single penny, so every little amount spent weighs a lot. But we were still fine with paying 60 bucks for this app. We accidentally delete it on August 4th BEFORE we get charged (on August 5th), hence want to reinstall the app. Then we're asked to pay again since we do not have an active ...
Hello,
When Apps are installed on Shopify, a billing charge must be accepted in order for you to gain access to the App. This is standard behaviour across all Apps.
As you ...
Thought this was a game changer for the holidays. Support started to respond and I felt base on their last email they were annoyed with my questions which I've asked for 4-days straight and was told: "Some due diligence is required here - I've outlined specifically where you can access the different templates, so I'm going to ask that you try a few out prior to requesting further assistance here. ...
Hi Guerline,
I'm sorry that you feel we did not assist you well enough. We did draw our exactly how you can accomplish what you were asking for, which is done using the built ...
Although the features within this app were everything I needed and more, the lack of customer support renders this app useless. After coding my website with the given instructions to create bundles, the subtotal would not update on the cart page. After contacting support, they requested collaborator access and I thought they would be able to quickly assist with the subtotal display. After a week, ...
Hello,
We have reached out to you in regards to the theme specific installation.
We're sorry to hear of your frustration, but understand how that can develop when things ...
Most features are locked out, unless you pay the top tiered pricing. Only wanted the date picker and message which is offered in the first package, but the editing features are locked behind it. Defeating the purpose of even having them.
Hi there!
I know that this is from quite a while ago, but since we are now able to reply to reviews, I wanted to let you know that we have made quite a number of changes to ...