Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

January 12, 2021

This is a great app! It does everything that is advertised and is very user friendly. Plus the customer support is excellent!

Club Encourage Gifts
United States
About 1 year using the app
October 14, 2020

Such a great app! Many different uses for it and the support team is INCREDIBLE. We have a funky theme so we are always needing changes and they are always happy to help (and quick). We love Giftship!!

box babe gift co.
United States
About 1 year using the app
October 27, 2020

Such great customer service, fast and professional! Would definitely recommend to any Shopify user!!

Lula's Garden
United States
About 1 year using the app
April 22, 2020

This app has been so helpful to us when launching a limited gifting series at our shop! It has the exact functionalities we were looking for, and support has been unmatched. Thank you Tim for helping answer our questions and to the whole Giftship team!

THELIFESTYLEDCO Shop
United States
About 1 year using the app
November 14, 2018

Great App! The support team is fantastic!

They always responded in a timely manner and provided support until every issue was resolved!

Dulcet Gift Baskets
United States
About 1 year using the app
August 31, 2021

I was having trouble with multiple shipping showing up on my drawer style cart, and support was very helpful in helping me get it set up! highly recommend this app.

Bask Box
United States
About 1 year using the app
September 10, 2021

This is a really good app, very complete because it allows you to do multishipping, add notecards and allow a customer chosen shipping date. Gist is very responsive, and the experience working with them has been really good.

Bridgewater Chocolate
United States
About 1 year using the app
January 21, 2021

Absolutely love this app. Not only does it do exactly what we need it to do, but the customer service & support team is wonderful. S/o to Zac Fair.

Puzzledly
United States
12 months using the app
December 6, 2019

The number-one best feature of this app is that the developers are extremely responsive to questions. Every time I've written to them to ask about product features or troubleshoot, they've replied the same day – usually within an hour. I use this app to enable shipping to multiple addresses within a single order and to allow customers to pick a delayed ship date. The app works as expected and did not take long to set up.

Three Georges
United States
11 months using the app
Edited August 20, 2020

GiftShip was exactly what we needed for our gift giving business "The Client Box". Kevin and the crew were very helpful at the start when we had a few questions at the start. Look forward to working with you all!

The Client Box
United States
11 months using the app