Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

January 5, 2022

Zac was super helpful in working through our store to find us a solution that nothing else on the app store could provide

Soo Many Baskets
United States
3 months using the app
Gist replied January 5, 2022

Thanks for the kind words, and really glad we were able to get you up and running!

December 2, 2019

I haven't had a lot of time to use the app yet, but due to my Shopify theme I needed some touch-ups to make Giftship function properly. The customer service for this company is fantastic! Quick response time, even over the weekend. I look forward to the added functionality the app offers!

Rockport Candle Company
United States
3 months using the app
November 26, 2020

Fantastic customer service. At first I was frustrated and thought I couldn't make it work the way I needed it to, but customer service helped me to customize the app to our needs. So great to have a gift receipt option!

Homefield
United States
3 months using the app
September 2, 2020

incredible customer service! I needed a small tweak and they responded very quickly and were helpful. I am using this for a gift basket website so the gift givers can send gifts to multiple addresses in one cart.

Brightside Gifts
United States
3 months using the app
April 27, 2021

I installed for my mother's day gift sets and it works wonderfully! I am very pleased, it does everything that I needed and then some.

Elle Vie Body Products
United States
3 months using the app
January 13, 2021

This app was super easy to install, and when the CSS needed a little help to look good with my theme, the developers responded to my request right away and helped me make it look perfect!

HealthBoxed
United States
3 months using the app
Edited November 1, 2018

Giftship is an awesome app, they have great programmers, who are easy to communicate with and they respond quickly! They re-customized there app to suit our needs and were a week ahead of schedule! What we've wanted for years they did in a few weeks!!! Thanks Zac and Timothy you're the best!!!

J.W. Renfroe Pecan Co.
United States
3 months using the app
March 3, 2021

I have been using GiftShop for about 3 months now. The best part is great service from the team. Always responsive and helpful!

COUP Champagne
United States
3 months using the app
March 26, 2022

Love the app and all the features! Tim and Zac were really helpful with helping me get it set up and looking exactly how I wanted. Definitely recommend this app for the multiple address shipping and bundle builder!

Bold CEO
United States
2 months using the app
Edited November 27, 2021

Great app! I love that Giftship has so many features combined into one app and they work well together. Plus the customer service is outstanding! Tim was a lifesaver helping us make sure it integrated well with our other installed apps. Highly recommend!

Poppy & Peep
United States
2 months using the app