Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

April 22, 2020

We love the functionality of Gift Ship and combined it with other 3rd party apps to create some great options. The Giftship team provided amazing support throughout the process. In addition their response time is super fast and helpful.

swagathome.com
United States
2 months using the app
November 26, 2021

Excellent app, very intuitive/straightforward, and even better customer service. 10/10 highly recommend

Vancouver Island in a Box!
Canada
2 months using the app
April 3, 2020

Firstly, amazing customer service! Unlike other developers, they have a chatbox built-in to their app so you can chat directly with them. They walked us through the entire setup process, answered all of our questions and generally made it a pleasant experience. As a flower seller, the features fit our needs perfectly. Definitely reccomend it!

Holland Ridge Farms
United States
2 months using the app
August 11, 2021

Giftship is an incredible app, it provides very useful one stop shopping functionalities and with a focus on supporting the business ... I really liked it. Its support, special mention: fast, resolutive and with great willful. Congratulations!

MrLaundry
Chile
2 months using the app
October 8, 2021

We are Internet Retail Pioneers, running and operating CoffeeCakes.com for over 26 years now. Needless to say we have high demands on exactly how we want our packing slips to look. The support staff at Giftship has been amazing to work with to help us get things just right. Amazing support and an amazing app - thank you!

CoffeeCakes.com
United States
2 months using the app
November 13, 2020

Our site is just about to launch and Giftship has been a godsend in customizing our orders. Thank you Giftship!

Cassata Bakery
United States
2 months using the app
Edited December 29, 2019

We used this app for Holiday season gift shipping and it was fantastic! I'm quite sure it helped us increase sales because it was so easy for customers to ship to multiple locations and send gift cards.

The Foodocracy
United States
2 months using the app
November 15, 2017

Great app that solves some big issues with Shopify store: Multi-Address shipping and gift options. Support replies quickly. Easy integration into theme/they do it for you. Might need to update your theme CSS but they're super helpful and point you in the right direction. Definitely give it a shot.

Ktchn Apothecary
United States
About 2 months using the app
October 12, 2018

Fantastic app! Zac & Tim are very responsive by email and quick to answer any questions. Highly recommend!

C. KRUEGER
United States
About 2 months using the app
June 7, 2018

This app is fantastic. It delivers on ALL it says it will do. More importantly, their customer service is the BEST customer service I have ever encountered with a shopify app (and we use a lot of apps). I really can't recommend them enough =)

Taja Collection
United States
About 2 months using the app