Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-ship, product customization, and bundling features, which simplify gift orders and increase sales. The customer service is noted for its quick and effective problem-solving. Despite minor issues, the sentiment is generally positive.

March 1, 2022

This app was a complete solution for our site that allowed us to collect & tag vital information for our order process. It transitioned beautifully to our site and had fast support from Tim with Gist. This is the simplest and most user friendly app we have come across for custom products & gift sets and highly recommend it! Thanks again Tim!

dayoneamz
United States
12 days using the app
Edited May 19, 2023

This app saved us thousands in development costs. Works perfectly out of the box. Their customer service is also above and beyond stellar. Tim was so extremely helpful. We are really glad we found this app.

Box Moxy
United States
11 days using the app
September 28, 2017

Working with Pix has been really great. They have been quick to answer my questions, honest about the functionality of the app and have made custom changes to adapt the app to my web site. This doesn't cover all that they have done. I will be launching the Multiship application shortly and I am sure it will increase my sales as the app is well designed for selling and functionality.

Blackdinahchocolatiers
United States
11 days using the app
November 6, 2020

GiftShip was easy to install and the team was very helpful and responsive when questions about integrating features into our custom theme came up. Everything looks clean on our site and customers have started to use the feature right away. Great app and service.

Safework Signs
United States
9 days using the app
May 21, 2020

Giftship does exactly what it promises to do, and the support has taken care of our questions and issues super fast.

Mr. B's Chocolates
United States
9 days using the app
May 8, 2020

I can't speak highly enough about their customer service. They're incredibly responsive and helpful with any questions I've had and are genuinely interested in providing their customers with a useful product.

Delta Sonic Car Wash
United States
9 days using the app
October 19, 2021

Switched from Multiship to Giftship to have an easier time collecting gift notes and proper multiple shipping at the same time. So GiftShip was exactly what we needed. During the transition between the two we had of issues with previous coding and I have to say that their support is TOP NOTCH! Had issues with our own code and Gist during the free trial period and Tim came in to help and through emails over the course of a few days was able to pinpoint the issues I was having and fix it right before the holiday kicked into gear. So grateful! I do wish some of the processes to customize were a bit easier to understand, but that very well could just be my current experience level with Shopify.

Scamps Toffee
United States
8 days using the app
February 9, 2023

Before we had 2 apps to run our giftbox option... With this app, we have all options! Thanks to Tim, support guy, that helped us a lot to put everything on place and to guide me through the app. Appreciate it. We are very happy and can only recommend this app and their friendly support. 100% satisfied

Saga-copenhagen.com
Denmark
7 days using the app
May 13, 2020

I was using Multiship to help streamline the checkout for customers shipping my chocolates to different locations with one checkout. It worked well but I was looking for a better way for gift messages to be added to each destination. I switched to Gift ship but needed the messages placed in a certain location to properly print to my specs on my packing slips. Kevin with Giftship logged in and applied fixes to all my requests until it was all perfect. He even fixed some inconsistencies in my cart HTML to clean it up. It now is just how I needed it and was much appreciated.

Snooks Candies
United States
6 days using the app
December 6, 2021

Helpful for bulk printing orders and adding delivery dates, messages and special notes at checkout. Can't thank Tim from Support Team enough for help in setting up packing slips - the video of the process was fantastic, I learnt so much. Highly Recommend - great app and team behind it!

Over the Moon Dairy
New Zealand
6 days using the app