Reviews (322)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the gifting experience with features like multi-address shipping, personalized messages, and specific delivery date selections. It includes tools like Box Builder and order printer, improving operational efficiency and customer satisfaction. The app integrates smoothly and performs stably, with a support team praised for their responsiveness and effectiveness in resolving issues, making it a favored choice for optimizing gifting services.

February 28, 2022

GREAT SERVICE and support. I was unsure if the app could do what i wanted. I needed to collect delivery info, a gift card message and a delivery date and time. Support emails were replied to quickly and after comprehensive emails on "HOW TO SET UP GIFTSHIP" my lack of knowledge still prevented it from working. A quick Zoom meeting resolved everything quickly and easily. They couldn't have been ...

The Party Hut
Australia
12 days using the app
January 25, 2021

Great app! It simplified our gifting process and the tech support is unparalleled! Really helped us get off the ground and get going while makings things simple along the way.

RED DOOR DESSERTS
United States
12 days using the app
March 1, 2022

This app was a complete solution for our site that allowed us to collect & tag vital information for our order process. It transitioned beautifully to our site and had fast support from Tim with Gist. This is the simplest and most user friendly app we have come across for custom products & gift sets and highly recommend it! Thanks again Tim!

dayoneamz
United States
12 days using the app
September 28, 2017

Working with Pix has been really great. They have been quick to answer my questions, honest about the functionality of the app and have made custom changes to adapt the app to my web site. This doesn't cover all that they have done. I will be launching the Multiship application shortly and I am sure it will increase my sales as the app is well designed for selling and functionality.

Blackdinahchocolatiers
United States
11 days using the app
April 23, 2020

Loving the app so far and, almost more importantly, the customer service has been outstanding! That makes or breaks the app experience for me. App is performing well and I know I have timely help if/when I need it!

Luzern
United States
10 days using the app
November 6, 2020

GiftShip was easy to install and the team was very helpful and responsive when questions about integrating features into our custom theme came up. Everything looks clean on our site and customers have started to use the feature right away. Great app and service.

Safework Signs
United States
9 days using the app
May 21, 2020

Giftship does exactly what it promises to do, and the support has taken care of our questions and issues super fast.

Mr. B's Chocolates
United States
9 days using the app
May 8, 2020

I can't speak highly enough about their customer service. They're incredibly responsive and helpful with any questions I've had and are genuinely interested in providing their customers with a useful product.

Delta Sonic Car Wash
United States
9 days using the app
October 19, 2021

Switched from Multiship to Giftship to have an easier time collecting gift notes and proper multiple shipping at the same time. So GiftShip was exactly what we needed. During the transition between the two we had of issues with previous coding and I have to say that their support is TOP NOTCH! Had issues with our own code and Gist during the free trial period and Tim came in to help and through ...

Scamps Toffee
United States
8 days using the app
May 13, 2020

I was using Multiship to help streamline the checkout for customers shipping my chocolates to different locations with one checkout. It worked well but I was looking for a better way for gift messages to be added to each destination. I switched to Gift ship but needed the messages placed in a certain location to properly print to my specs on my packing slips. Kevin with Giftship logged in and ...

Snooks Candies
United States
6 days using the app