Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its multi-address shipping, gift messages, future delivery dates, and upsell features. It's praised for its user-friendly interface, easy setup, and seamless store integration. Features like "build-a-box" and splitting gifts into separate orders are particularly valued. Merchants report increased revenue and savings on development costs. The app's customer support is commended for their quick and helpful responses. It's also recognized for enhancing customer shopping experience and aiding business growth, especially in corporate gifts.

July 23, 2022

This app has been great and fits our needs perfectly. The company that owns this app also has been very helpful in answering my questions and has helped assist in various requests. I am really looking forward to the new look of the box builder that comes out next month.

Pick Me Up
United States
7 months using the app
May 3, 2022

Love the multiple address shipment option at checkout and the date picker. Datepicker a tad confusing so needed my developers to set it up, but their customer service is so fast and great than I have no doubt they could help walk you through it if you needed help. Highly recommend.

Rare Assembly
United States
Almost 2 years using the app
Edited June 3, 2022

Giftship is solid gold for us - full 5-stars! For me, a no-brainer. Initially we started out with a competing delivery date app. Honestly, we had a terrible experience - lots of issues (buggy) resulting in loss of time, money and energy. We transitioned to Giftship and it was smooth sailing from the very first moment. Giftship is a all-in-one gifting solution: gift messages module, gift wraps option, delivery date picker with smart logic to make all sort of customizations, auto tagging module, pop-up, and the list goes on. Yes, it's a bit more expensive but relatively speaking worth every penny. The Giftship team has been responsive and helped us transition. Thank you Gist and keep up the great work. I can't wait to expand to Gist's Wholster.

About 1 year using the app
Edited April 23, 2022

We've been using Giftship for 18 months and the features are great. We've had a few issues with the gift message bundling, but after some problems getting it resolved initially, Zac was able to step in and deal with the issue really efficiently. Everything is now working well and we're benefitting from the whole suite of one-stop shop features, which is great and why we chose Giftship in the first place!

The Homemade Brownie Company
United Kingdom
Over 1 year using the app
Gist replied April 22, 2022

Hi Adam,

Thank you for giving us a chance to get this right, and again, very sorry for the communication issues. We've put in proper checks to ensure this does not happen again.

Looking forward to continuing working with you going forward!

April 14, 2022

Whenever I have had an issue/question, the response time for Giftship App team has been great with complete resolution of my problem during the same encounter. Recently, I communicated with Santiago, who was prompt, precise in dealing with the questions at hand and also offered links to articles I could refer back to. Thanks so much! Lisa

Bootleg Bourbon Balls
United States
Over 1 year using the app
February 18, 2022

This app solved the shipping to multiple addresses issue for us–the support by Tim is excellent. Thank you.

Intelligent Change
United States
Over 2 years using the app
March 16, 2022

Great App, fast customer support that took care of all my problems. All around good experience working with Gift Ship

Lazy Gardens
United States
Almost 2 years using the app
Gist replied March 16, 2022

Thanks for the kind words!

February 16, 2022

This app works great for gifting, add ons, upsell items and adding non-inventoried product options to products. The support team is A+++

Sylvester & Co. Modern General®
United States
Over 2 years using the app
February 28, 2022

We use the GiftShip app on our Cart, as well as their "big brother" Wholster app. Both are fantastic for split-shipping an order, and are well designed for user experience. GiftShip works well for "self-serve" customers to fulfill an order to ship to multiple addresses; Wholster is great for larger split-ship orders, or B2B customers who need invoicing options.
The Support team is helpful, responsive, and quick to find solutions when there are small bugs or hiccups.

In Good Taste
United States
Almost 2 years using the app
January 24, 2022

Excellent app. Excellent service. Had to pay for some adjustments to be done with setting up - I would prefer such things done for free obviously, but as the service was so snappy and exact I can't complain. :) Highly recommend.

Whisky Freaks
Over 1 year using the app
Gist replied January 24, 2022

Thanks so much, and glad we were able to get things configured exactly as needed! :)