Reviews (478)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling capabilities, which enhance product discovery and boost sales. They praise its customizable layout options that fit various store designs and its user-friendly interface. Key features include related products, personalized recommendations, and diverse pricing strategies. Exceptional customer support is also noted, with issues often resolved within 24 hours.

December 13, 2024

I am genuinely amazed by GLO's customer support! They answer chat inquiries in just a few minutes, which is impressive, but their dedication goes even further. If a problem cannot be fixed immediately, their technical team intervenes and offers a solution within 24 hours. They not only resolve the issue but also provide thorough guidelines on how to avoid it in the future. This degree of care and meticulousness demonstrates their genuine appreciation for their customers. It's uncommon to encounter support that is so responsive and comprehensive these days—GLO genuinely sets the benchmark!

1 Exam Prep
United States
Over 4 years using the app
February 11, 2025

Helen is the best. She helped me quickly with fixing the problem. The app works well. I recommend it.

AnneBebe
Romania
10 months using the app
January 17, 2025

Excellent, speedy service & help! One of my favourite apps <3

Mama Bear
Australia
Almost 3 years using the app
November 28, 2024

I've been using the app for a long time, I like everything! The support team quickly responds and helps.

True Things
Ukraine
About 2 years using the app
October 22, 2024

This app has worked wonders for us. We recently implemented a new product line and wanted to introduce 'Goldilocks pricing', i.e., show our good, better and best product versions - this app allowed us to seamlessly roll out across the range.

Likewise, we recently implemented bulk savings product lines - perfect for drawing traffic in from advertising on low priced products and upsell the bulk savings product, and visa versa.

We'll continue to roll this out in more ways, but above all, if you have any issues with implementation, the support team from these guys is second to none. Highly recommend app and support (thanks Sarah).

LEDSpace
United Kingdom
Over 1 year using the app
October 29, 2024

The GLO app has been a fantastic addition to my Shopify store! It’s made organising and showcasing related products super simple, helping boost engagement and sales on my site. The layout options are customisable and look clean, which makes the user experience seamless.

When I had a few questions setting it up, their support team—especially Sarah—was outstanding. She responded quickly, was incredibly helpful, and made sure everything was running smoothly. It’s rare to find such dedicated support. I highly recommend the GLO app to anyone looking to improve their store’s product recommendations!

Moto Central
United Kingdom
About 1 month using the app
February 13, 2025

I love using the app and Gemma helped me a lot, I appreciate for her.

Chance Crochet
United Kingdom
21 days using the app
January 24, 2025

Great customer service!

SUSPEX Rave Outfits
United States
Almost 4 years using the app
December 18, 2024

I was able to get the app up and running with Sarah's help! There was a solution to the problem no matter the question asked.

Forplay Catalog
United States
14 days using the app
October 15, 2024

I’m extremely pleased with the support and responsiveness of the Globo team. Any issues I've encountered have been resolved within 24 hours, often much quicker. Their pricing is reasonable, and the app’s functionality is excellent. Navigating the dashboard can take a bit of time at first, but with such exceptional support, it's simply a matter of patience. Overall, I'm very satisfied with their service and would highly recommend them

David`s Fitnessfood
Switzerland
5 months using the app