Reviews (1,888)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing affiliate marketing programs and boosting sales. They praise its user-friendly interface, easy setup, and customizable features like commission structures and analytics. The app is noted for its cost-effectiveness and seamless Shopify integration. Customer support is commended for its responsiveness and assistance with migrations and feature requests, available even outside normal business hours.
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I have had an ongoing issue where a new affiliate's referral link is showing up in the banner at the top of each page on my boutique. This is a new affiliate and since she joined us this has been happening. I have repeatedly asked for assistance in getting this resolved and let them know that I entered my boutique via the back office / admin area of my boutique yet they continue to say that I clicked on her link when that was not the case. I wasnt even in goaffpro. The support you get when trying to resolve an issue is horrible. They dont even read your messages. They have just continued to say that I used her link when that was not the case. There is an error somehow with the app that they refuse to resolve. I have been asking for help with this for 2 MONTHS and it is still not resolved. Im about to remove the app and go to one where you can get the support you pay for! This has been a nightmare!
Hi
This is because you activated the shopping with toolbar in your program which shows the affiliate whose cookies are present in your browser.
Since you had clicked the affiliate's link, the referral cookie is present in your browser which shows the toolbar.
Our support had also informed you about the same thing.
Attaching the support conversation screenshot below
https://creatives.goaffpro.com/7/8bq3ymuacy-screenshot-2024-04-20-at-74052-am.png
Also, your email to us was 12 days ago NOT 2 MONTHS back ??
The resolution as replied by the support rep was also simple. You can either Turn off the shopping with toolbar function (Look & Feel -> Toolbars tab ) OR clear the affiliate referral cookie in your browser which removes the shopping with toolbar.
You can clearly test this as the toolbar will only appear in the browser which has the referral cookie (so try with a mobile browser ?)
Hope this information helps
We utilised this to set up a retail affiliate programme to support retailers through the covid pandemic, and due to the success, we're now expanding it to media partners. The system is easy to manage and the developer responds very quickly to any queries.
App works fine. We have some issues with the sharing function though.
Support does not get to questions at all, waiting for several days already.
Fantastic app! This app allows me to attract more clients who want to generate their own money with my store. Well done guys!
Good app for managing and finding affiliates. Great customer service. Recommended.
I am new to MLM affiliate marketing and tested several affiliate apps before deciding on this one.
A fantastic app, easy to set up and has many useful features - developers make it as easy as possible for both the merchant and affiliates. Customer support is absolutely stellar. Highly recommended!!
Great and amazing support, always reactive.
Very much appreciated
Paid for the premium membership because it promised integration with ReCharge (another Shopify app). Integration did not work at all. Tried to downgrade my subscription, but no option. Contacted support, no reply. Writing this in the hope that I get a response. I would like a refund for the 2 month premium and my subscription downgraded.
worked out of the box. The guided walk through from config to test order was excellent. Hopefully the app works like this for real production!