Reviews (1,877)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this affiliate marketing app for its effective management and growth of affiliate programs, noting improvements in sales channels and business expansion. It's praised for affordability, comprehensive features in the free version, user-friendly interface, and extensive customization options. Key features like detailed analytics aid in tracking and optimizing affiliate performance. The app's reliability, seamless Shopify integration, and responsive 24/7 customer support are ...

April 28, 2020

App works fine. We have some issues with the sharing function though.
Support does not get to questions at all, waiting for several days already.

Minky Mooh
Germany
About 5 years using the app
Edited August 13, 2020

I didn't get email notification when somebody signs up. I contacted the support twice via "Get support" dashboard but didn't get any help. Don;t know how to do :((( Also my store didn't work on the app.

Dr.C Lab - Organic, Natural, Vegan Cosmetics - Silicon Valley Smart Beauty Research Innovation Center
United States
10 months using the app
GoAffPro replied August 14, 2020

Hi

Just to confirm, your contact email set in the app is - info@drc-lab.com. Is the email address working ? If not, we request you to kindly update the contact email in the ...

Edited February 21, 2021

Without any setup change, our commission system changed working differently after Feb 6 and we are having issues with our affiliates due to that. They are slow on resolving our issue.

Oynasana
Türkiye
9 months using the app
Edited April 19, 2021

I rated too soon. Unhelpful support and inconsistent terms. It counts for one sale but not another. No way to reverse errors. *While we are talking in email, none of this has answered my confusion at the inconsistency applied between orders. I wish this was addressed with me instead of asking me to respond publicly in a review and still not understanding the root issue.

Soft like me
United States
7 months using the app
GoAffPro replied April 19, 2021

CTO of Goaffpro here. I cannot actually understand where the issue is as far as the app is concerned. Please help me out so we can help each other

As per the sent ...

Edited October 23, 2023

The app appeared to be functioning seamlessly until October 6th. For the past three months, we've utilized a third-party checkout system without any hitches. However, after making minor tweaks to the affiliate application on October 6th, affiliate orders ceased to be tracked.

The support team seems quick to point fingers at the checkout process, yet we're confident the payment gateway isn't the ...

DeoDap Reselling
India
4 months using the app
GoAffPro replied October 21, 2023

Hi

As said previously, you are using an unsupported and unapproved checkout app. Any past compatibilities are purely coincidental. We do not support gokwik checkout

Also, ...

July 6, 2019

I haven’t really used the app yet. So this isn’t a review. But it won’t let me exit the setup without reviewing. I will review once I’ve used it.

MixNMasks
United States
3 months using the app
GoAffPro replied July 7, 2019

Thanks for the review. To skip the review, you can simply click on skip button below the setup card. We strive to make sure the app offers best possible experience to our ...

December 24, 2020

All works well, but at 24 december it does not show me the affiliate pannel, what can i do? The rest things are working well

CNQR | Official Website |
Spain
2 months using the app
GoAffPro replied December 24, 2020

Hi

Thanks for your review. Your affiliate portal link (https://cnqr-clothes.goaffpro.com/) is working fine on our end. Can you confirm with us which link are you referring to ...

October 18, 2023

The app offers a lot of flexibility and customization. However, the default email notifications can't be edited as long as you are on the free plan.
Unfortunately, the default Japanese translation in the app is of such poor quality that ALL texts need to be rewritten from scratch. So depending on the language one is using, the free plan is never an option.
I offered to provide GoAffPro with a ...

ディディモス
Japan
3 days using the app
GoAffPro replied October 19, 2023

Hi

Thanks for the feedback. We disabled the functionality to avoid spam issues coming from free users. Free accounts users would many times just edit the templates with their ...