Google Reviews by Reputon

Google Reviews by Reputon

Reviews (1,110)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting efficiency and customer trust, noting its positive impact on sales and conversion rates. They appreciate its easy setup, user-friendly interface, and features like customizable review layouts and auto-truncation of long reviews. The app's seamless integration and modern design enhance site credibility by displaying Google reviews. Responsive customer support is also commended for quickly resolving issues.

Edited August 29, 2025

[Edited based on Reputon's response]

The cost for one location is higher than some alternatives, and there are free versions that seem quite similar. Reputon's per location price increase is a little high, but competitive when compared to other Shopify apps that do the same.
However, it seems to work well, has intuitive controls and pretty good design options. A built-in analysis feature, it is hard to determine if is worth the cost. Still, so far, we're generally happy with it.

While Reputon is a bit intense with cross-selling, they are also quite responsive with reviews and support.

Java Love Coffee Roasting Co.
United States
10 days using the app
Reputon replied August 29, 2025

Thank you for your feedback.

Kindly note that the additional location fee is reasonable, as it covers the extra resources required to import and sync reviews. Our app also allows you to customize the widgets via CSS and provides analytics for clicks on the checkout extension widget.

We have also sent you an email to address your concerns.

We look forward to your response.

October 3, 2025

Helen was a great help in explaining all the functionality of Google reviews and the integration. Very responsive team.

SICILIAFASHION
United Kingdom
About 24 hours using the app
June 16, 2025

shopify did not let me know on my dashboard that I needed to still complete the connection to this app. Once I turned it on it worked great.

INDIEHOUSE modern fragrances
United States
10 months using the app
July 23, 2025

You can't access app until you agree to pay. just signed up, will update after usage.

The Wirksworth Pottery Company
United Kingdom
3 months using the app
September 11, 2020

I believe the widgets located on our home and cart pages have helped increase visitor trust and confidence but there doesn't appear to be a way to confirm it's effectiveness. Between you and me, the names of Reputon's apps initially appeared a little confusing. Customer reviews vs Google reviews, hard to define differences in the apps until you dig deeper.

fitzBODY.com
Canada
4 months using the app
November 14, 2020

I like that it sends an email, but I am not getting many replies or reviews.
A lot of people are opening them, but not commenting or rating.

Myrtleford Sports and Toys
Australia
27 days using the app
August 17, 2022

Easy to install, does what I need it to do. Don't know what else to say but hopefully it will stop asking me to review every time I access it.

Cake Girl London
United Kingdom
21 days using the app
Reputon replied August 17, 2022

Dear Customer,

Thank you for having time to write the review.

Let us know if you need any help by contacting us at info@reputon.com.

Reputon Team

August 6, 2025

bastante prometedor, me ayuda a mostrar mi comercio, voy a ensayarlo y volvere a comentar

Reluand
Colombia
6 months using the app
March 1, 2025

So far I love it. Great google reviews popping up on my website, highlighting the the best ones and moving to draw attention! Great job.

Austin Premier Mattress
United States
9 days using the app
November 11, 2021

I used the app to display reviews on our site to assist growing our reviews which is part of a campaign. Generally the deployment was pretty simple not all apps are. I think the instructions on modifying CSS code could be slightly clearer with regards to the type of badge being shown. It took some trial and error but I did get it figured out. The biggest issue I found was loading in other reviews -- it shows the same ones and I'd like to show more than the same 5. You did respond .. great.. but that process it reads as if we are giving you total access to our business page, that's a bit freaky. I checked the box as directed but I'm still not clear what level of access Reputon actually has. I will say that you all respond quickly which is helpful.

Camamu Soap
United States
9 days using the app
Reputon replied November 12, 2021

Hello,

Thank you for having time to write about the issues you had.

We understand your concern.

Kindly note, when you Sign In with your business page, we don't collect any sensitive data and we can't edit or delete it as well. The form with permissions is provided by Google API, so this is the only way to let the widget display all up-to-date reviews.

Kind regards,
Reputon Team