Tapita: SEO Optimizer & Speed
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its SEO and website speed optimization tools, including automated SEO tasks and speed enhancements like image compression. It features a user-friendly landing page builder with customizable templates, allowing for easy creation of promotional pages without coding skills. The app is noted for its intuitive interface and exceptional customer support, with a responsive team that resolves issues efficiently. Merchants have observed a significant return on investment through increased traffic, conversions, and sales, praising the app as a cost-effective solution for boosting organic ranking and improving customer satisfaction.
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good service
I initially installed the app, which provided decent service and support. However, purchasing one of their SEO packages turned out to be a mistake. Keenan failed to disclose upfront that their work primarily revolves around Google Business. Despite mentioning that my website runs on E-composer and being reassured it wouldn’t be an issue, the team failed to adhere to the agreed work scope. They often acted without prior confirmation; for instance, when facing difficulties with my E-composer blog, they bypassed the problem by creating a new URL without my consent. Moreover, instead of using the existing Search Console access, they created a new one under their ownership, including admin privileges.
It appears that once payment is made, the team proceeds at their own pace, without proper alignment or updates. Unlike other SEO teams I’ve worked with, who provide clear monthly reports, good communication, and adherence to agreements, this team has been lacking in all these areas. Additionally, a strictly private address was improperly used in the public store footer. After spending $900, what I have received includes six AI-generated blog texts and the vague promise of adjusting meta titles in the upcoming week (with no clarification on whether it will be done in code or their app), and no comprehensive report even in the third month. I cannot recommend this service.
Hi Nicole,
This is Keenan speaking.
I completely understand your frustration but as I explained in my previous email, these are completely misunderstanding and I was in the process of providing you with all of the solutions that can help us reach your goal as we agreed on email.
Here at Tapita we only acted our of the interest of you as our customer and will do everything to make it right.
I have sent you an email detailing each point of the mentioned issues. We did have approval on some parts and some parts were also included in the master file but we failed to mention and properly explain them to you.
Please let me work out a solution to help you.
Regards,
Keenan
nice working with this krystal
I just had the best experience with Tapita customer support! I did not understand some of the processes and customer support either took care of it or showed me what to do. Just before I installed their app I uninstalled another app from another company because it was too difficult to figure out and there was NO customer support available. I am so glad I found Tapia!
Ofrecen un servicio de soporte excelente. A mi me ha atendido Liam, rápido y servicial. Para mi un 10. Ha superado mis expectativas.
the best support, they helped in everything, very pleasant communication
I had a great experience with Tapita SEO & Speed! Not only does this tool work wonders for my store's speed and SEO, but it also provides comprehensive reports that help me better understand my store's performance.
I must commend the support for their exceptional assistance throughout the setup process. They were extremely responsive, always available to answer my questions and provide step-by-step instructions that made using Tapita a breeze. Their expertise and guidance is invaluable.
I wholeheartedly endorse Tapita to anyone looking to increase the speed and SEO of their store. This tool along with its excellent support deserves more than ⭐⭐⭐⭐⭐ (5/5). Don't hesitate to try, you won't be disappointed.
good result. good customer service, Max and Mary.
Awesome free app that is easy to set up, adds schema, and has editable templates for meta with more features to come!!!
with the support help, my score incrase and is more optimize, thank you so much for help