Reviews (9,088)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

October 18, 2024

In general the relationship with Google is satisfactory, but I must say that I often have problems with disapproval of products for non-corresponding price, but in reality all the products disapproved for this reason are correct with the corresponding price, the frustrating thing is that you can not get support to solve this problem, if someone can help me solve this problem I say thank you.

AC Lombarda cornici
Italy
Almost 3 years using the app
September 19, 2024

This seems to be easy. But its is saying that my domain name was transferred and it was not. Could you send me an email please to clear this up.

ladymascherianaturalbeauty
United States
About 1 year using the app
Google LLC replied September 30, 2024

Hi - send us a ticket with your information here, since the resolution may involve some private data on your store: https://support.google.com/merchants/contact/shopify_3p_support_app

From what I see, it looks like you may have multiple merchant center accounts and one of your other (older) merchant center accounts currently has claimed your website. Double-check the correct merchant center ID is connected in the App, then you can visit that merchant center directly to confirm you want to use it for your website claiming -- the app will do the rest!

October 24, 2024

The application's functionality appears to vary from time to time. Standard events are fickle (sometimes coming close to reality and sometimes having no relationship). This new privacy policy greatly hampered event tracking (tag manager) and campaign conversions. Even by perfectly configuring this new customized web pixel, it is not possible to correctly capture the purchase event as there are payment methods that do not redirect to the thank you page (such as pix and bank slip). The merchant center and analytics work normally, however the tag manager and Google ads leave something to be desired in data capture.

In part, the problem is also the fault of Shopify itself, which makes unnecessary advances and ignores merchants' main issues. Like these new checkout guidelines. Unfortunately, our hands are tied now (technological limitations). I hope Google and Shopify can improve this situation as soon as possible.

SHOPPING MATRIZ
Brazil
3 months using the app
August 21, 2024

The app appears to work well - but since migrating to the new Shopify checkout, it has completely messed up our AdWords reporting and tracking.

I believe this has to do with the pixel being disconnected.

I hope this is rolled out soon - it is definitely a high priority!

Iron Tanks
Australia
Over 2 years using the app
October 10, 2024

im confused with how to link my products so if there was a bit more guidance i'd be able to follow along faster.

Lunar Spring Tide
Canada
6 months using the app
October 7, 2024

Regarding Google Analytics: despite saying connected, no data reflected in google analytics.

Solution: manually install the tag for data to reflect on Google Analytics dashboard.

NNEYAH Cards & Gifts
Nigeria
Over 1 year using the app
September 15, 2024

You could be more explicit about replacing the actual tag number in the code. And the difference between the tag and the ID of the tag.

Beach Surfer Clothing
United States
4 months using the app
October 24, 2024

Simple et efficace

IKYS
France
About 5 years using the app
October 9, 2024

very good experience with it

DubaiMac
United Arab Emirates
12 days using the app
July 22, 2024

The bulk edit shows items that are no longer in stock which is really inefficient. I want to filter these out or least sort the quantity column.

Why can I only edit some Google attributes in the bulk editor? Why can't I edit them in the product edit page in Shopify?

fernandgreen.co.uk
United Kingdom
6 days using the app