Google & YouTube , 6,307 reviews

Overall rating
Counts per rating level
  • 66% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited May 10, 2023

Needs a little bit of work because it is not a seamless experience at the moment. It isn't a one step affair, as you need to toggle a few things on the google merchant center side to ensure products get listed, but that was an easy enough problem to solve. My only issue is that the API doesn't support Local Inventory listings which looks like a google side problem as they don't enable it from the API feed. It only allows the API to do ads, listings, and dynamic remarketing. That means you need to add another app to produce the XML feed for that service. Only other issue is that it doesn't automatically determine sales items and markdowns from the Shopify side. If there is a compare-to price, that should flag the product as sale badge and price drop badge eligible without promotions. No idea if promotions port, since I haven't done one yet. Once they fix those bugs, this thing would be priceless.

Chain Reaction Bicycles
United States
12 days using the app
Google LLC replied May 16, 2023

Hey there,

Brett here from Shopify support! Thank you for taking the time to provide feedback on your experience. We're constantly looking for ways to improve the Google Channel experience. I'll be following up via email to help address your feedback!

Brett | Shopify Support

August 29, 2023

I want people to be able access things like our trading hours, location and our online shop with ease so they can view our various New Zealand handmade products. I also want them to search for products listed on our online store.

I have noticed that if someone searches for a product on Google for example
Woolen Jersey, for some reason my store does not come up this can be a little fustrating

Forsyth Glass
New Zealand
Over 1 year using the app
July 16, 2023

Good to get all your products into Google's Free shopping ads, but that is where the functionality ends. There is nothing in the ap we can find having to do with set up for "Performance Max" and we are unable to customize the product feed. All products are in a single feed, so that if you want start any Google Ads you have to include all your products listed in the free shopping ads that are in the single API product feed, so there can only be one ad campaign. Unable to focus a campaign on an individual product line.

Budget Billiards Supply
United States
18 days using the app
Google LLC replied July 18, 2023

Thanks for the feedback! I will email you directly to show you how you can get started with Performance Max from within the app. Additionally, here is a help center article which I think you may find helpful:

September 1, 2023

Google is a multinational technology company founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company is primarily known for its search engine, which is one of the most widely used search engines in the world. Google offers a wide range of products and services, including:

Search Engine: Google's search engine is its most famous product, used by billions of people worldwide to find information on the internet.

Advertising: Google's advertising platform, Google Ads, allows businesses to promote their products and services through search ads, display ads, and more.

Android: Google developed the Android operating system, which is the most widely used mobile operating system globally.

Google Maps: This service provides maps, directions, and location-based information.

Gmail: Google's email service is one of the most popular email platforms globally.

Google Drive: A cloud storage and file-sharing service.

Google Chrome: A popular web browser.

YouTube: Google acquired YouTube in 2006, making it a subsidiary of Google. YouTube is a video-sharing platform where users can upload, view, and interact with videos.

YouTube is a video-sharing platform created in 2005 by three former PayPal employees: Chad Hurley, Steve Chen, and Jawed Karim. Google acquired YouTube in 2006 for $1.65 billion. YouTube allows users to upload, share, and view videos on a wide range of topics, from music and entertainment to educational content and vlogs.

Some key features of YouTube include:

Channels: Users can create their own YouTube channels to upload and organize their content.

Monetization: Creators can earn revenue through various means, such as advertising, channel memberships, and merchandise shelf integration.

Live Streaming: YouTube enables live streaming of events, gaming, and other content.

Community Engagement: Viewers can like, comment on, and share videos, as well as subscribe to their favorite channels.

Content Diversity: YouTube hosts a vast array of content, including music videos, tutorials, documentaries, reviews, and more.

YouTube Premium: A subscription service that offers ad-free viewing, offline downloads, and access to YouTube Originals.

Both Google and YouTube have had a significant impact on the internet and digital media landscape, shaping how we search for information and consume video content online. Please note that developments or changes may have occurred after my last knowledge update in September 2021.

Bonito Club
3 months using the app
April 22, 2023

The app looks a bit different from the screenshots included in its app store page. I wanted to access the product list (this is shown in the first screenshot of the app), but there seems no way to open the same product list page.

Over 2 years using the app
Google LLC replied April 25, 2023

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication.

Brett | Shopify Support Specialist

Edited March 3, 2023

Before, I could edit the product information needed by my Google channel on the product background page, such as product category, color size, crowd gender, etc., but today I can’t find the intersection of editing, as if the Google channel is out of order, in the background of the product page , the place to edit product information on the Google channel has disappeared anyone help me

Udressshop - Women's Dresses Online Shop - Meet a New Self
6 months using the app
Google LLC replied October 18, 2022

Hi there,

Cathal here from Shopify. I will be taking a look at this for you to see if we can help and will reach out to you by email shortly. Thank you

Cathal | Shopify

Edited May 4, 2023

Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something?

UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.

United States
About 2 months using the app
Google LLC replied May 4, 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

September 27, 2023

it's okay as for ass providing information. However, if you have shipping that is calculated at checkout, then the issue is the google advert displays "free shipping" as default. This could get my company in trouble in terms of misrepresentation, or even just lose a sale and damage my click through data.
United Kingdom
11 days using the app
Google LLC replied September 28, 2023

Hi there and thank you for the feedback. We wanted to share two options that should remedy the shipping disconnect you are seeing. One option is to go into your Shopify shipping settings and change your UK-specific shipping rates. Alternatively you can change the shipping to a Manual setup instead of Automatic Sync in your Google & YouTube App settings, then ensure your shipping rates in Merchant Center are configured properly. You can read more about both options at and

August 9, 2023

My products don't show in google as Google are blocking them. There is no help either to help you fix what the issue is. You don't get a straight answer from anyone as to what exactly the issue is which is causing your products to be suspended from the platform.

Lunas Dressing Room
United Kingdom
About 1 month using the app
June 6, 2023

In GA we have multiple accounts, each with multiple properties. We are trying to connect this app to one of the accounts, but it keeps defaulting to the same one with no option to choose. Is there a way around this?

Ashmolean Prints
United Kingdom
23 minutes using the app
Google LLC replied June 6, 2023

Hello, we are sorry to hear you’re having an issue with the app. We’re going to contact you privately to look into this a little bit more.