Reviews (9,486)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

January 29, 2025

App used to work well until Google changed all their reporting. Even had a call set up with Google (their support is from India) and everything went to shit. had hire a marketing agency to fix the shit from Google.

semcoworks
United States
Over 3 years using the app
November 26, 2024

Hi,

We are getting error while integrating Google anlytics GA4 property with Shopify. The admin access of the Google ads, Google Analytics is with same email id.

Maxim Creation
India
Over 5 years using the app
December 12, 2024

Finora esperienza molto deludente con Google Merchant Center & Google Ads: dopo aver perso molto tempo a impostare i dati richiesti dal Merchant Center e da Google Ads (tramite un sistema poco intuitivo e tutt'altro che user friendly), Google mantiene bloccata la pubblicazione dei prodotti ogni volta rilevando nuovi errori o mancanze di dati che non venivano segnalate precedentemente. Spesso ...

Segni d'Argento
Italy
Over 2 years using the app
November 14, 2024

Google seems to not want to connect My Shopify store i'..,ve tried a few times. i may need a chrome extension

Rick's Pet Supplies
United States
About 2 months using the app
Google LLC replied November 21, 2024

Hi, you shouldn't need any additional chrome extensions. Give us an email by clicking Get Support or submitting a ticket here:
https://support.google.com/merchants/contact/ ...

October 3, 2024

App was easy enough to set up - but once completed the 'customer events' app pixel still says 'disconnected' when every part of the app set up has been complete and they all say 'connected' because of this we went 12 hours with no data running from our store to Google ads/analytics etc.

No explanation or help on how to get the app pixel to 'connect'

Nood Nutrition®
Australia
Almost 2 years using the app
September 10, 2024

Yes, it's easy to install. BUT it doesnt report the transactions correctly, have noticed duplicate transactions on many occasions. I've disabled the app and using another app to better manage analytics..

Atlas McNeil Healthcare Community
Australia
Almost 2 years using the app
August 5, 2024

I have added the Google and YouTube app to my sales channel, and It is connected to my Google Ads account. It is tracking conversions for page view, search and begin checkout. However, it is not tracking conversions for purchases and adding payment information. The status also shows 'disconnected' for the customer events app pixels.

Lobo Worldwide Inc.
Canada
Over 1 year using the app
Google LLC replied August 14, 2024

Hi - the Customer Pixel being disconnected is expected. This is a new feature rolling out in the next few months, by which time this will switch to "Connected" automatically ...

August 5, 2024

This would be better if it integrated the Google merchant reviews after purchase. You want people to have authentic reviews and have a system for it but you don't integrate it with the biggest platform.

The Best Numbing Cream
United States
14 days using the app
Google LLC replied August 14, 2024

Hi, this is a great callout. We will pass this request onto our product team and see how we can build that feature out! In the meantime, we hope the rest of the app is to ...

March 2, 2024

You can't submit to more than 1 country which makes this app ineligible for a Canadian Store selling into the U.S market in addition to Canada. Kind of disappointing. Will have to use an alternative until this feature comes out.

MAVEN Wallets
Canada
3 months using the app
Google LLC replied March 4, 2024

Hi there and thanks for the feedback! While we ask for an initial country during onboarding, you are able to add additional countries once you link your shop to a Merchant ...

April 28, 2024

LA transicion de productos a shopify ni me fue bien, todo me salia errado y era todo los datos de printify y shopify, hizo muy largo el proceso, espero que se pueda solucionar

Magic Moon Store
Peru
29 days using the app