Reviews (9,093)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited March 11, 2021

It was easy and straightforward to use, just waiting to see results. I'm new to all the online sales but trust that google will lead me in the best direction.

Abundant Earth Collective
United States
Over 1 year using the app
Google LLC replied March 19, 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

August 29, 2023

I want people to be able access things like our trading hours, location and our online shop with ease so they can view our various New Zealand handmade products. I also want them to search for products listed on our online store.

I have noticed that if someone searches for a product on Google for example
Woolen Jersey, for some reason my store does not come up this can be a little fustrating

Forsyth Glass
New Zealand
Over 1 year using the app
Edited July 10, 2020

So far it has met my expectations and I’m very happy with it. My experience with this app is magnificent.

ethan & jaden
Singapore
Over 1 year using the app
Google LLC replied August 3, 2020

Hey there!

Amy here from Shopify, Im really glad to hear that you have been happy with the app so far! Thanks for leaving that feedback. It's been a couple weeks since you left this feedback, I would love to hear how Google Shopping is working for you. I'm going to send you an email!

Amy l Shopify

March 10, 2021

It was really convoluted and time consuming, if I had known how difficult it was to do, I would not have bothered.

SLEEPYPAWSHOP
United Kingdom
About 1 year using the app
Google LLC replied March 18, 2021

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!

Claire - Shopify

February 5, 2022

todos mis articulos tienen el código de barras/GTIN en el producto pero en google da error de GTIN. No se como se puede solucionar.

Relojería Mon Regal
Spain
About 1 year using the app
Edited March 5, 2021

I use this app to help me advertise. It took me a little while to figure out how to use it but I have set up a couple ad campaigns. I can't tell right now how well its helping, if at all. I like that I can set a budget. I would like resources on how to get it to work better for small business.

Dot And Connie
United States
About 1 year using the app
April 14, 2021

I have not had time to fully form an opinion but have had traffic and contact from people who have seen my shop on Google

East of Eden Designs
United States
About 1 year using the app
June 11, 2020

Now i am using this app. i don't know this is good or bad. After using i will give review. i don't know how to use.

LED Uncle
India
About 1 year using the app
Google LLC replied July 30, 2020

Hey there!

Amy here from Shopify, thanks for taking the time to leave us a review. Now that you have had some time to use the Google Shopping Channel, I would love to hear what you think, and how things are going. I'm going to send you an email to open up that communication!

Amy l Shopify

Edited November 17, 2019

For an important app like this to help businesses be discovered on google this app needs urgent updating.

LeeFed
United Kingdom
About 1 year using the app
Google LLC replied November 6, 2019

Thanks for taking the time to leave a review. I'd be happy to learn more about your thoughts in respect to what about the app requires urgent updating. Are there any particular challenges you've been experiencing with the app that we can assist with?

I've gone ahead and sent you an email to discuss your concerns further. I look forward to hearing from you soon! - Ryder, Shopify Support

Edited December 16, 2020

Cool,very cool,its necessary for every one in dropshipping.tres indispensable pour quelqu’un qui se lance en droppshipping.Google channel is incomparable.

zanizabeauty.com
Canada
About 1 year using the app
Google LLC replied December 28, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Glad to hear that you find the app so valuable! I'm going to follow up with you in an email to open up the lines of communication here so I can see if you need any assistance to optimize the app for your store.

Chelsea l Shopify